Account Manager, Tumblr

Tumblr launched in 2007 with the belief that people need a place to say what they want, be who they want, and connect over what they love. We continue to build Tumblr as a platform for community building, free expression, and human connection. That’s why we need intelligent, low ego, funny people to keep Tumblr growing. We’re big enough to give you the resources you need and still small enough that you can work on things that matter. Come work with us.

Objective

Tumblr is looking for an Account Manager to join our direct sales team. You will work closely with a team of Brand Partners across multiple advertising clients, to support  pre-sales efforts through to post-sale campaign execution and wrap. As an early member of our growing team, you will also be a critical part of crafting our story, shaping our culture, strategy, and product roadmap.

Responsibilities:

• Work with Brand Partners on creating compelling and data driven pre-sales materials, RFP responses, media plans, and campaign wrap reports.
• Lead post-sale client communications and campaign launch from kick-off to reporting wrap-up, with a customer-centric approach and eye towards renewals;
• Oversee the execution, optimization, and analysis of advertising programs using internal tools and dashboards; including set-up and review of ad trafficking with internal ad operations team. 
• Serve as key contact and ad product knowledge source for multiple clients, agency partners, and internal teams before, during and after campaigns;
• Address and resolve campaign issues quickly and effectively, while also identifying opportunities for process improvements and  supporting the implementation of  solutions.
• Help shape Tumblr's native ads product roadmap, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders. Including product, design, and engineering.

You:

• 5-7 years of experience leading the execution and reporting of digital advertising campaigns for Fortune 500 brands and their agencies;
• Deep understanding of the paid and organic social media, custom content, and digital advertising landscape. With; 
• Client-centric view with an insightful understanding of agency job demands, motivators, and goals;
• Exceptional communication, writing, and interpersonal skills;
• Attention to detail;
• Tumblr user and community -first orientation;
• Passion and patience for learning and building in a fast-paced and changing business environment;
• Excited to help grow Tumblr’s revenue and our Brand Partnerships team. 

We are prioritizing candidates based in LA, California, New York, New Jersey, and Connecticut. 

Salary range: $70,000-$160,000 USD, plus variable compensation -  Please note that salary ranges are global, regardless of location, and we pay in local currency.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.

About Automattic 

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission:  We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source, and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic 

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditio