Director of Credit Risk

Global Treasury & Financial Services (GTFS) is a global team that supports the digital transformation journey of Microsoft’s customers, partners & vendors by providing competitive credit and payment solutions to support revenue growth while managing credit risk. We are a compliance first organization with customer obsession and deal economics focus.

The GTFS – Risk & Reporting team is looking for a Director to lead global credit risk for GTFS. This includes leading a team of  professionals that are responsible for managing credit risk and supporting revenue growth while protecting the company from financial and business risks. The credit risk function has gone through a broad-based transformation, and we are looking for a  leader to continue to drive deal velocity in the face of challenging macro-economic environments.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Prioritization

• Oversees team to drive the process and methodology for the credit risk management lifecycle (e.g., customer mastering, credit evaluation) for customers and partners. Ensures credit risk is aligned with greater strategic needs in the company.
• Ensures team gathers and reviews appropriate internal and external information and/or reports to drive business insights and recommendations for peers and stakeholders to support risk-based revenue decisions.
• Sets best practices for developing risk profile scoring leveraged in credit decisioning, including assessment of machine learning parameters and monitoring.
• Oversees strategies that proactively mitigate, or reactively address, potential adverse effects of macroeconomic and/or geopolitical risks.

Partnership
• Build relationships with multiple internal stakeholders across the deal lifecycle e.g., Deals Execution and Field Support, Customer Advocacy, Forecasting, Financial Reporting teams, and partner with them on what support is needed to achieve portfolio management objectives.
• Applies advanced understanding of Microsoft business, industry, and drivers of shareholder return to ensure leaders are presented with the most relevant data, insights, risks, and recommendations necessary to support strategy execution. Leverages business expertise to attract and inspire talent and help others reach their full potential.
• Conceptualizes and designs new approaches to how financial data is collected and evaluated to impact the broader organization and Microsoft's long-term goals.
• Understands the interconnections between data, information, and results and translates this into forward-looking narratives and forecasts. Provides clarity and alignment with  leaders. Implements creative ways to show patterns and draw conclusions to help drive decisions and clearly communicate findings. Generates actionable plans based on complex results, ambiguous findings, and multi-year time horizons. Coaches team to translate data into a simplified and engaging message with actionable insights. Facilitates a shared understanding and awareness of business partner situations.

Protect
• Drives the right tone from executive leadership and ensures strict adherence and understanding of Microsoft policies on risk and compliance. Influences leadership to ensure compliance is a top priority and modeled throughout the organization. Directs team and holds others accountable to ensure financial control processes, policies, instruments, and procedures are executed. Guides team and encourages others to identify and share risks to compliance and take steps to mitigate. Drives a compliant culture through actions and decisions to instill trust. Advocates, educates, and promotes best practices and new developments. Champions Microsoft privacy, security, and ethical standar