F&B Intern

The Cooper F&B Intern is responsible for overseeing table maintenance, maintaining the flow of service, and assisting the servers in the dining room. Duties include delivering food to tables, describing the dishes to guests, performing tableside service, monitoring guest satisfaction, and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

Duties/Responsibilities:

• Act with integrity, honesty, and knowledge that promote the culture, and values of The Cooper.

• Ensure that all guests feel welcome and are given responsive, professional, gracious service always.

• Maintains clean and organized workstations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence.

• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.

• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.

• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.

• Displays consistent attention to detail and follows through on all restaurant policies.

• Represents the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

Required Skills/Abilities:

• Currently pursuing a degree in hospitality management or related field.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Professional demeanor with the ability to maintain confidentiality.

• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).

• Must have a positive attitude with an extremely welcoming and approachable demeanor

•  Willingness to learn in a fast-paced environment.

• Passion for hospitality and creating exceptional colleague experiences.

Physical Requirements:

• Ability to sit, stand, walk, and move throughout the hotel for extended periods.

• Ability to occasionally lift and carry up to 25 pounds.

• Ability to operate standard office equipment and work at a computer for extended periods.

• Ability to communicate professionally with colleagues, leaders, guests, and vendors.

• Ability to work a flexible schedule based on business needs.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.