Hustle Squad Team Member

Looking to have fun while ensuring our guests are having a blast, too? Our Guest Service Team Members play a pivotal role in providing a first-class experience to our guests. We are seeking out positive, enthusiastic, and personable candidates to fill our team. If this sounds like you, apply today!  

WHAT YOU WILL DO:  

• Greet guests like they’re VIPs (because they are) 

• Help with bowling gear, arcade games, and more 

• Jump in wherever needed — food running, hosting, cleaning, etc. 

• Handle transactions with confidence 

• Keep things safe, clean, and fun for everyone 

• Promote cool deals and upsell awesome experiences 

• Open and close the place like a pro 

WHAT WE'RE LOOKING FOR:     

• You've used a POS system before - or are willing to learn! Toast, Brunswick or Embed  is a plus! 

• You’re a people person — friendly, confident, and great face-to-face 

• First-class level of guest service skills  

• Team player vibes only – we're all in this together 

• You can handle sales transactions like a pro and know how to upsell fun 

• Safety matters to you (and us!) 

• Ability to obtain Food Handlers Certification 

• Must be available to work weekends, nights and holidays 

HOW WE REWARD YOU: 

• Food & Drinks: Enjoy sweet discounts on food and drinks during your shift — because everyone needs fuel for fun!  

• Health Coverage: You’ll get medical (Full-Time Only), dental, and vision plans to keep you looking and feeling great.  

• Extra Security: Supplemental short-term disability and life insurance for peace of mind.  

• Retirement Ready: 401(k) with company match to help you save for the future (because we want you around for the long haul!).  

• Give Back: Opportunities to volunteer and make a difference in your community.  

• Training & Growth: Hands-on paid training and continuous career development to set you up for success.  

• Climbing the Ladder: Room to grow into management roles — we love promoting from within!  

• Life Insurance: We’ve got your back with $15,000 in employer-paid life insurance .  

• Free Fun: Free bowling for you and a guest — strike up some fun!  

• Support System: Access to our team member assistance program (EAP) whenever you need it.  

• Holidays Off: Enjoy Thanksgiving and Christmas off with your loved ones.  

• Pet Perks: Voluntary pet insurance — because we love our furry friends too!  

• Cash Rewards: Employee recognition program with real cash rewards for being awesome!  

STRIKING UP FUN SINCE 2006: 

Big Al’s first opened its doors in 2006, and yes, there’s a real Al (no, he’s not that big, but he’s pretty awesome). What started as a local establishment in Vancouver, Washington has now grown to five locations across the West Coast. While we’ve expanded, we’ve never lost our small, family-owned vibe. At Big Al’s, you get the best of both worlds: the support and structure with the personal touch and the freedom for your voice to be heard. If you want to work for a place that values your ideas and lets you be part of a close-knit team, we’re the perfect fit! 

PHYSICAL DEMANDS:    

We want everyone to feel successful in this role, and we’re happy to make reasonable accommodations for team members with disabilities. That said, here’s what the job usually looks like day-to-day: 

• You’ll be on your feet a lot 

• Lift up to 25 lbs? Pretty often 

• Up to 50 lbs? Now and then 

• 75 lbs? Rare, but possible 

• Bending, reaching, and pushing? Yep, that too 

• It can get warm and humid sometimes 

• Loud noises, fun, and full of energy? Always! 

YO