Senior Principal - Account Management

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Role purpose

As a Senior Principal – Account Management you will build and manage long-term relationships with strategic customers by comprehending their requirements and offering sales solutions. Develops and executes sales strategies and plans based on a deep understanding of the account. You will be in charge for expanding our sales accounts; driving sales; generating new business sales within your nominated account or set of accounts. You are ultimately accountable for all activities within the account you are responsible for.

Duties & Responsibilities

• Develop plans and strategies for developing business and achieving the company’s sales goals

• Manage a geographical sales team, operations, and resources to deliver profitable growth across the globe

• Manage customer expectations and contribute to a high level of customer satisfaction

• Provide detailed and accurate sales forecasting

• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions

• Work closely with the marketing function to establish successful support, channel, and partner programs

• Locates opportunities to expand client base.

• Manage key customer relationships and participate in closing strategic opportunities.

• Lead and motivate of a matrixed cross functional account team including Customer Success, Delivery and Technical

Knowledge, Experience & Skills

• Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders

• Establish effective collaborative relations with other departments within the business unit or external organizations.

• In-depth knowledge of Airline Industry

• Proven experience of managing large global teams in a multinational environment.

• An entrepreneurial mindset

• Experience managing P&L, Sales Cycles, budgeting and Operations

• Management Graduate or equivalent

What do we offer?

• Open culture and challenging opportunity to satisfy intellectual needs

• Flexible working hours

• Smart working: hybrid working environment

• Work-life balance

• Excellent, dynamic and multicultural environment

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!