Risk and Compliance Advisor II

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Risk and Compliance Analyst with either Information Security, Identity and Access Management (IAM), or Disaster Recovery (DR) & Business Continuity (BC) experience. This role involves providing independent oversight and guidance within a risk and compliance framework, ensuring alignment with regulatory requirements and USAA’s policies. The ideal candidate will effectively challenge and support the execution of business products, services, and processes. Candidates must have at least 2 years of validated experience in the financial services or insurance industry, or specialized technical fields directly related to the role.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

 Relocation assistance is not available for this position.

What you'll do:

• Partners with key team members in the business to identify, assess, aggregate and detail operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.
• Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.
• Supports and supplies to the implementation of new risk and compliance policies, practices, and solutions to ensure complete understanding and management of operational and compliance risks according to industry standard process.
• Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
• Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.
• Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.
• Supports and manages processes to measure, monitor, and report on operational and compliance risks.

What you have:

• Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 2 years proven experience in the financial services or insurance industry or specialized technical fields directly related to the role.
• Knowledge of risk and/or compliance management principles, tools, and applicable systems
• Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.
• Ability to work with internal and external partners in a highly collaborative environment.
• Proven critical thinking and knowledge of data analysis tools and techniques.
• Experience identifying potential concerns and recommending effective solutions.
• Solid understanding of Microsoft Office products including Excel and PowerPoint.

What sets you apart:

• Basic understanding of platforms such as Splunk, Tanium, Qualys, CyberArk, Fusion, Okta, Azure Active Directory, Sailpoint, etc.
• Attention to detail, timeliness, communication and ability to interact with all levels.
• Ensures policies are up-to-date and align with industry standard processes, regulatory requirements, and cyber frameworks
• Communicates policies to relevant partners
• Monitors and reports on the efficiency of initiatives

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and