Associate Manager, Equity Transformation
Yum! BrandsAbout the role
What You’ll Be Serving Up:
The primary purpose of the Rapid Restaurant Rebound Team (RRRT) Leader is to drive operational excellence by creating a culture focused on developing YUM! leaders and building strong foundational skills across restaurant teams. This role is crucial in reducing operational stress during critical periods, such as new RGM onboarding or operational breakdowns, by providing hands-on support, training, and guidance.
As a Multi-Brand Lead Trainer and New Restaurant Opening Expert, the RRRT Leader ensures seamless training and support across different YUM! brands, sharing best practices and setting high standards from the outset. The role provides a rapid boost to underperforming operations, strengthening team dynamics and raising the bar on restaurant standards. Through targeted interventions and a commitment to excellence, the RRRT Specialist helps elevate the restaurant experience for both team members and guests, fostering a sustainable and high-performing culture across all units
Here’s How You’ll Spice Things Up:
- Manage the Rapid Restaurant Rebound Team, focusing on effective execution of restaurant openings, turnarounds, and recertifications.
- Rapid boost to underperforming operations strengthening the team foundation.
- Lead training and development initiatives to build team capabilities.
- New Restaurant Opening Experts! Multi-brand Lead Trainer.
- Reduce the “stress” of operations in critical periods (Ops Breakdowns, New RGM in position)
- Be the guardian of perfect product and operation quality.
- Create a culture of developing YUM! Leaders
What You Bring to the Table:
Experience
- Minimum of 12 months experience in restaurant or retail operations management.
- Experience in training ATM preferable
- Proven track record of leading a successful business or turnaround projects
Skills
- Strong leadership and people management skills with experience in coaching and developing teams.
- Excellent project management and organizational skills with the ability to handle multiple priorities.
- Strong problem-solving, decision-making, and analytical abilities.
- Effective communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and adapt to change.
- Proficiency in Microsoft Office Suite and relevant management tools.
Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.
More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.
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