HR Business Partner, Product

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Join our team as an HRBP for our Product team. Our HRBPs are the frontline consultants to people managers and individual contributors, providing guidance, insights, coaching, and advice to support talent management practices within the team (onboarding, performance management, development, team health, culture).  A key area of focus for the HRBP is to increase manager capability, enabling them to be more self-sufficient, driving manager education on important people programs, tools, and processes. HRBPs collaborate with their peers to ensure a collective Talent strategy that encompasses the major areas in which the org can grow and scale, while strongly reflecting the Netflix culture and optimizing organizational health.

Key Responsibilities:

Complex case management/leaves of absence/health and safety

• Take the lead on employee relations matters (e.g. interpersonal conflict, terminations & exits, etc.) at the manager / IC levels

• Partner with or triage cases as needed to relevant partners such as Employment Legal, Employee Services, etc.

Talent Management 

• Accelerate the impact of new managers  through 30/60/90 day check-ins

• Engage with managers on employee onboarding plans (Director level and below)

• Partner with Learning and Organization Development (L/OD) on Talent program facilitation and execution, for example, 360’s, compensation review or company wide talent programs.

• Conduct exit interviews for departing employees and gather insights on themes 

• Collaborate with L/OD team on talent development plan for the function/location aligned with the Talent strategy

• Guide managers with career conversations for their teams, development plans/career growth plans and other development initiatives.

• Guide managers on ‘talent density’ and ‘keepers test’ concepts to ensure high performing teams; over time proactively identify themes and address gaps

Talent Experience

• Provide timely people analytics insights to business to increase leadership and overall team effectiveness

• Triage inquiries and connect questions to the appropriate subject matter expert/team when necessary (e.g. Employee Services, Compensation, Legal, , Talent Acquisition (TA), etc.)

• Collaborate with global talent business partner teams, Employee Services Generalists & stakeholders (Benefits, Mobility, etc.) to create a proactive approach towards employee experience based on both the global and regional Talent strategies

Data integrity and reporting

• Maintain  Workday org structure integrity (e.g. reporting lines, job profiles for accuracy in data analysis)

• Understand re-org/team structure changes and facilitate  data updates (ad-hoc or mass upload) 

Execution of cyclical Talent programs (360 Feedback, Compensation review, Employee Sentiment Survey, Promotion Process)

• Provide advice, guidance, and manage questions for Talent Programs

• Partner with HRBP lead on the education of these programs through facilitated sessions or coaching at the individual/team level

• Partner with peers and HRBP lead on additional Talent programs e.g. Culture Connect, Leading@, Inclusive Leadership, Comp, 360 Feedback, etc. 

Profile/Experience:

• Experience as an HRBP supporting Product and Teach teams, including partnering with managers on full employment lifecycle touchpoints. Depth of experience in Employee Relations preferred.

• Strong business and HR acumen, including strong problem-solving skills, high judgment, critical thinking and analysis

• Ability to navigate ambiguity within a complex, dynamic and rapidly changing environment,including frequent context switching across multiple organizations and priorities.

• Strong communication and influencing skills; excellent spoken and written English

• Drives recommendations and prioritization 

• Experience working in a highly matrixed and