Strategic Account Executive

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, complex employer pharmacy benefit manager clients.

This role is a senior individual contributor position. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data‑informed decision‑making, not day to day service execution.

Key Responsibilities

Account Strategy & Executive Relationships

• Own the multi‑year account strategy for assigned clients.

• Serve as the primary executive‑level contact for client leadership.

• Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.

Renewals, Retention & Growth

• Lead renewal strategy and negotiations, in partnership with underwriting, legal and finance.

• Develop and present clear recommendations on pricing, guarantees, and solution design.

• Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.

• Leverage analytics platforms and AI‑enabled tools to monitor performance and identify risks or opportunities

Financial Leadership

• Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.

• Interpret financial analyses and explain results clearly to client and internal leaders.

• Balance client value with long‑term business sustainability.

Consultant & Market Engagement

• Manage relationships with consultants influencing assigned accounts.

• Represent the organization clearly and professionally in competitive situations.

• Bring relevant market and regulatory considerations into client discussions.

Internal Coordination

• Provide clear direction to internal partners, including Account Executives and functional teams.

• Escalate risks, resourcing needs, or execution issues through established leadership channels.

• Diagnose client pain points and partner across the matrix to drive to solution.

Location & Travel

• U.S.‑based role with remote or CVS Health corporate location flexibility

• Up to 40% travel, including overnight and short‑notice travel as business needs require

Measures of Success

Success in the SAE role is demonstrated by:

• Strong client retention with appropriate margins

• Clear, timely, and defensible renewal strategies

• Credible relationships with client and consultant executives

• Effective anticipation and management of financial or strategic risk

• High‑quality decision‑making that improves long‑term client and portfolio outcomes

Ideal Candidate Profile

• Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts

• Has led complex renewals and pricing discussions

• Is comfortable translating financial information into clear recommendations

• Can engage confidently with senior client and consultant stakeholders

• Exercises sound judgment under pressure and ambiguity

• Understands both the economic and operational realities of pharmacy benefit management delivery

• Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making

Preferred Qualifications

• Senior‑level experience managing large employer or health plan relationships

• Experience in a pharmacy benefit manager sales or service executive role

• Background operating in regulated or policy‑influenced healthcare environments

Education

Bachelor’s degree or equivalent experience

Anticipated Weekly Hours

Time Type