Software Product Analyst

 Requisition #:  18978
Functional Area:  Product Management; Business Analysis; Product Development; Software Development
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US – Midwest Region #LI-Remote
Work Hours:  Standard Business Hours

Position Summary

 

As a member of the product team within our Technology Solutions area, the Product Analyst will serve as a subject matter expert (SME) to the organization, translating business requirements into product requirements that drive high quality, desirable product solutions and systems / workflow requirements to meet/exceed the desired business objectives.  This role is a passionate creator of all types of actionable requirements and documentation, including stories, acceptance criteria, release notes, systems and operations flows, etc.  You will play a key contributor to getting the Product Leader ready for sprint grooming, and sprint acceptance, and ultimately to the success of the product set.

 

The Technology Solutions area develops, manages, and supports online and mobile solutions serving the Transportation, Workplace Safety, and Human Resources markets.  Technology Solutions covers all aspects of the technology product lifecycle, from concept to release to ongoing customer support.

 

This position will work remotely from a home-based office within the Midwest Region of the U.S. with travel to our Corporate Campus in Neenah, WI as needed.

Job Responsibilities

• Refines complex product requirements down into consumable work artifacts that Agile teams can execute against in a single sprint.
• Participates and supports the implementation of moderate to complex business, systems and product initiatives through design work, testing, validation, or documentation.
• Supports Product Leader in story creation, refinement and defining the acceptance criteria; as well as in validating developed functionality is acceptance ready.
• Collaborates with product, technology and other stakeholders in defining the solution and representing the customer.
• Participates in the agile scrums, sprint planning, release planning, sprint reviews and retrospectives at direction of the Product Leader.
• Identifies dependencies and collaborates with the appropriate teams to deliver on time.
• Serves as a point of contact for functional and solution clarifications for scrum and support teams.
• Ruthlessly documents system / solution functionality for internal and external users.
• Assists the support function as a SME, where assigned, to triage high priority issues, including workaround identification and potential defect remediation requirements.
• Exercises independent judgment and provides guidance in diverse support functions and operations for the product.
   

J. J. Keller Benefits

• Medical / Dental / Vision Insurance
• Annual Reviews / Merit Increases / Quarterly Bonus Program
• Two Retirement Programs: 401(k) with Employer Match & Annual Profit Sharing
• 17 Paid Time Off (PTO) Days + 9 Company Paid Holidays
• Work/Life Balance & Flex Time
• Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
• Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
• Strong company culture that fosters internal growth and development

Qualifications

Experience:

• 2+ years of experience working with technology related products / solutions.
• Experience with report writing/query tools such as SQL, PowerBI, etc.
• Experience writing requirements for business software applications a strong plus.
• Experience working in an agile environment is a plus.

Education:

• Bachelor's degree in a business-related field.
• In lieu of degree, will consider an additional 4 years of directly related experience.

Other Requirements:

• Strong research, analytical and problem-solving skills.
• Technical aptitude with an understanding of systems and data flow.
• Strong business acumen with demonstrated skills in collaboration and communication.
• Intellectually curious with a desire to become a proven SME in product areas assigned.
• Ability to communicate and document technical and or regulatory needs to non-technical users.
• Ability to work independently and manage projects with a strong attention to detail and deadlines.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to customer sites and/or industry and training event