Manager-Security Access & Facilities Ops

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Job Posting Title:

Manager-Security Access & Facilities Ops

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - ResLife - Facilities Ops - Assistant Director (Deanna Dawn Gresham (00064311))

   

Work Location:

0101 Louise Garig Hall

   

Pay Grade:

Professional

   

Job Description:

Manager-Security Access & Facilities Ops

Reporting to the Assistant Director for Facilities Operations.  The Manager for Security Access and Facility Operations will serve as the primary point of contact for all Residential Life physical security programs throughout all 3.2 million square feet of housing as well as the physical installation and management of electronic access and supports.  the operational effectiveness of Housing Facilities through coordination of customer service responses, management of safety and security access processes, student maintenance requests, and oversight of purchasing and administrative functions. As the primary leader in security, the Manger will work closely with the in-house Locksmiths and IT team to manage the workload, prioritize requests, audit, and preventative maintenance using multiple programs to manage the confidential information pertaining to student data and physical security. In addition, this position will be over the student support help that will lead documenting physical hardware, key audits, physical handling/distribution, as well as customer service support in the CMMS programs working collaboratively with facilities staff, campus partners, and external vendors to ensure efficient operational support, compliance with university procurement procedures, and the effective implementation of security and access control measures across the residential housing portfolio.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Security access control and key management for residential facilities
• Procurement and inventory management for supplies and equipment exceeding $1 million annually
• Administer work orders and coordinate responses to service requests
• Coordinate vendors and monitor contracts
• Business operations supported by a large student workforce

 

OPPORTUNITIES FOR LEADERSHIP:

• Lead Security Systems and Access Control Innovation
  By spearheading the advancement of security access systems and electronic hardware across 3.2 million square feet of residential facilities, the Manager will build strong cross-functional relationships with Locksmiths, IT, campus partners, and external vendors in order to ensure the highest standards of safety, compliance, and operational efficiency.
• Build a Responsive Operations and Customer Service Model
  The Manager has the opportunity to transform the residential student experience by developing a comprehensive, facilities-focused customer service model for Housing. In order to achieve this, the Manager will determine the best ways to build systems to manage work orders, track and respond to maintenance requests, coordinate student staff after-hours, and proactively follow up on student and parent concerns within residence halls.

 

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

• Collegial team-player who actively build authentic and mutually-beneficial relationships, who is able to influence others without positional authority, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.
• A leader who has a sincere positive regard for all people including co-workers, faculty, staff, and students. A team lead that is capable of fostering harmonious working relationships.
• Effective communicator who clearly conveys complex security and operational information to stakeholders, students, parents, and departments. A diplomatic communicator who values accountability with kindness and builds trust through transparent, timely follow-through.
• Maintains trust, transparency, and compliance when managing sensitive financial and operational matters.
• Manages many concurrent deadlines, processes, and reporting cycles while keeping workstreams on track and with high attention to detail
• A proactive problem-solver who views constraints as opportunities for innovation.

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:

Three priorities guide our work i