Manager, Attack Surface Analysis (Cortex Xpanse)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We're looking for a highly empathetic leader to manage a team within the broader business unit of Attack Surface Analysis. 

Xpanse’s Attack Surface Analysis team analyzes complex data from our proprietary Internet intelligence platform, which ingests up to petabytes of Internet data daily. Our mission is to deliver up-to-date, accurate network maps and cybersecurity analysis to current and prospective customers. The work that we do helps some of the world’s largest organizations stay safe.

In this role, you will guide and mentor a team of Data Analysts as they navigate current and future company objectives. You will help balance company resources while still maintaining a high level of service to customers. You will ensure that your team has the proper training and support to succeed. You will collaborate with Product Management, Sales, and Engineering to improve and scale internal tools. You will also build long-term strategic partnerships with key stakeholders across Palo Alto. 

Your Impact

• Ensure the successful delivery of all network mapping for our pre-sales operations, ultimately showing value for potential customers

• Lean into and aggressively meet team SLAs for delivery response and cadence

• Help hire, train, and mentor analysts on your team - ensure resources are correctly balanced and in line with our company goals

• Craft team goals - track development, growth, and utilization of objective achievement of team members

• Help create and scale the infrastructure (processes and potentially personnel) as we need to continue to grow our sales support operations

• Collaborate with peers and leadership to further build programs and operations

• Report directly to the Director of Attribution and provide counsel; assist with strategic planning and aid with the development of individuals on the team

Qualifications

Your Experience 

• Lead by example - you encourage direct reports, peers, and managers around you to explore new ways of doing things - you have a track record of providing others with thoughtful, specific feedback and opportunities to learn

• Transparent and clear in your communication style - you have a proven ability to motivate others and communicate a clear vision

• Experience in engineering management, professional services delivery, or consulting - experience with an Internet or Big 5 consulting organization is a plus

• Earned a degree in a technical field (Engineering or Computer Science) or have equivalent hands-on experience or equivalent military experience required

• Comfortable with data analysis, statistics, and data visualization

• Possess a conceptual understanding of technical topics (e.g. mathematical or engineering concepts)

• Communicate highly technical concepts to both te