Business Development – Treasury, Cards & Trade Sales (AVP) German speaker - Hybrid

Business: Commercial Bank

Division: Western Europe Digital Hub

Officer Title: AVP

C-Grade: C12

Location: Frankfurt

Legal Entity: 20407 Citibank Europe Plc Germany

Role posed until: 11th August

Citi Commercial Bank (CCB) works with mid-market and fast growth businesses across the world, especially clients with international presence and aspirations. The successful Business Development – Treasury, Cards & Trade Sales -candidate will lead origination of global cash management, cards and trade business with German Headquartered clients to grow domestic and outbound business. Examples include ongoing commitment in identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation.

Broader understanding of the treasury ecosystem and related developments in the market is key in this role. The transaction banking industry is undergoing a tremendous amount of disruption as clients rapidly change their behaviors with new business models (e.g. direct to consumer, eCommerce) and clients are increasingly expecting thought leadership on banking solutions geared toward their specific industry and more holistic solutions to address cash management and working capital needs. The role is responsible for acquiring new clients across the CCB client segments & deepen wallet share with existing clients by identification and delivery of innovative client centric solutions.

This is an individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands.

Core Responsibilities:

• Grow Commercial Business & deliver on ambitious revenue growth.
• Participate in and drive strategic initiatives, new product commercialization and process rationalization to help grow revenues.
• Become subject matter expert for solution-based.
• Become an expert on all treasury and cash management offerings both at the bank and the broader market.
• Participate in and lead critical sub-products/workstreams that are foundational pillars for success.
• Evaluate issues to identify potential impact and take steps to mitigate, advise proactive solutions and develop an approach involving weighing of various alternatives.
• Provide solutions for all escalated client issues and co-ordinate resolution ensuring best possible client experience.
• Work closely with Product Teams and Coverage Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth.
• Ensure strong collaboration with peers in other parts of EMEA and other regions so that cross-regional / global opportunities are appropriately managed.
• Track deal pipeline and review of implementation and revenue realization regularly.
• Foster productive working relationships with partner groups across regional/global product teams, and work with the CCB Germany RM team and Product teams to build solutions based on clients’ needs.
• Proactively work with RMs to drive business growth, owning cash deals from origination to execution.
• Contribute to growing CCB Germany business through strategic thinking and taking-on special projects.
• Increasing customer volumes/revenues in a dynamic and evolving environment.
• Travel: 50-70%

Skills that will help you in the Role:

• Knowledge of the German / Western Europe market, understanding market forces and drivers;
• Excellent interpersonal, communication and presentation skills and ability to influence decisions;
• Ability to multitask and prioritise conflicting deliverables both for clients and internally;
• Experience in managing client relationships;
• Know where to apply sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency;
• Fluency in German and English, and any other European language(s) will be complimentary;
• Communication skills for effective presentations, pitches and conversions;
• Ability to identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends;
• Knowledge of regulations, market practices and bank operations;
• Strong focus on delivery, ability to turn concepts into actionable solutions;
• Ability to create longer term, positive trust and advisory based relationships with customers;
• Open-mindedness to evaluate various alternative solution