Lead Applications Administrator

Job Description

About the Role

We are seeking a Lead Applications Administrator with strong analytical thinking skills who can support the IT needs of our Corporate Functions portfolio. The Lead Applications Administrator for Corporate Functions IT will be mainly focused in supporting Biogen’s corporate intranet and deal management solutions. They will be a member of the IT team but are often the person found performing the most complex tasks in the application on behalf of the user community.  This role includes providing advanced training, super-user guidance, and L3 support of the application particularly as it relates to its usage. They are the ultimate power user who knows the ins and outs of the app and are often charged with figuring out how to get a particular job done. They will be at the forefront of new functional implementations

What you’ll Do

Main Responsibilities

• Responsible for process improvements and enhancements for the existing tools mainly the corporate intranet, communications tools and deal management solution
• Capture requirements and process definition of existing capabilities while driving the requirements gathering of potentially new capabilities (enhancements) for those applications and areas. 
• Lead the consultations with site authors for new site creation, site changes, and recommendations to enable better end user collaboration on all corporate intranet sites
• Working with applications in accordance with business needs.
• Owning the research and deployment of new capabilities based on business or company requirements
• Supports current and new users with application training
• Manage the support team through our Managed Service Provider and act as L3 support when that team cannot find a solution

Qualifications

Required Skills

• 5+ years' experience in digital concepts such as social media management, communications technologies, and website design concepts for internal and external content consumption
• 5+ years' IT experience and preferably with business/technical analysis background
• Knowledge of HTML/CSS and website administration
• Proven ability to build strong, trusted relationships. Strong ability to engage cross - functional teams to deliver on time and within budget
• Strong problem-solving and influencing skills with the ability to independently troubleshoot, develop alternative solutions to problems, and define practical action plans.

Preferred Skills

• Experience with CMS, SEO and Google Analytics
• User Experience Design & Analysis

Education Requirements

• BS or BA in Information Technology/computer science or equivalent experience

Additional Information

“Diversity is key for the survival of our ecosystem. I believe it is the single most important factor for a balanced flourishing environment where everyone thrives.”

• Guy Hadari – Chief Information Officer- Biogen

All your information will be kept confidential according to EEO guidelines.