Senior Director of Product Management, Platforms

We are building a modern product organization inside one of the world’s most iconic companies, one designed around empowered teams, meaningful outcomes, and products that customers love and the business depends on. 

This work spans the digital experiences and systems that help customers, sellers, service teams, operators, and business leaders do their best work. As the organization grows, the platforms underneath those experiences matter more than ever: the shared services, data products, integrations, tools, and capabilities that help teams move faster, make better decisions, and build with confidence. 

We are looking for a senior product leader who can shape that foundation at scale. Someone who sees platforms as products, knows how to simplify complexity, and can build the product talent and operating discipline required for a modern digital ecosystem. 

If you want to help define how a large enterprise builds products in a fundamentally better way, we would love to meet you. 

About the Role 

The Senior Director of Product Management, Platforms leads the teams that create the reusable services, data foundations, integrations, and internal tools that power our digital ecosystem. These teams operate as true product teams: their customers are other product teams, engineers, sellers, service teams, marketers, operators, and business partners across the organization. 

This leader sets the long-term platform vision and makes the important calls about what becomes shared, what stays team-owned, and what should be simplified or retired. They partner deeply with Engineering, Architecture, Data, Security, Design, and business leadership to build stable, scalable platforms that help teams innovate without unnecessary complexity. 

They develop platform product managers who think in systems, understand technical constraints and business context, and take pride in building the foundations that elevate every product built on top of them. 

What You Will Lead 

Core Application Platforms: The platforms behind customer, sales, service, finance, and operational experiences. These should be modular, extensible, reliable, and easy for teams to build on with confidence. 

Third-Party Platforms & Integrations: The strategy for how SaaS partners, vendor tools, data providers, and workflow systems connect into the broader ecosystem, with integration patterns clear enough that bringing on a new system does not become a one-off project every time. 

Data Platforms & Shared Services: The data products, shared services, APIs, and decisioning capabilities that support consistent measurement, personalization, automation, operational insight, and AI-enabled experiences. 

B2B Marketing Technology & Content Foundations: The segmentation, journey orchestration, personalization, content management, messaging, and engagement capabilities that help teams reach the right audiences with relevant, well-timed experiences. 

Key Responsibilities 

Leadership, Vision, and Strategy