Regional Manager

Description

Company Overview

Bell Properties, Inc. is a premier property management firm specializing in the oversight of residential, commercial, affordable housing, and industrial properties across California. Our mission is to deliver superior property management services that enhance asset value, ensure compliance, and create exceptional experiences for tenants and owners.

We are seeking a Regional Property Manager (RPM) to lead a portfolio of properties, oversee on-site teams, and drive operational success across multiple locations. This role requires a strategic thinker with strong leadership abilities, financial acumen, and expertise in property management best practices.  

Position Summary

The Regional Property Manager will be responsible for the overall operational and financial success of a designated portfolio of properties. This includes managing budgets, ensuring regulatory compliance, optimizing property performance, and leading on-site teams to meet and exceed organizational goals. The RPM will work closely with the executive leadership team to implement strategies that maximize revenue, enhance tenant satisfaction, and improve property conditions.   This position will oversee several property managers, and a portfolio of up to 2000 units.  

Key Responsibilities

1. Portfolio & Operational Management

• Oversee a portfolio of multifamily, affordable housing, commercial, and industrial properties within the assigned region.
• Develop and implement strategic plans to enhance operational efficiency, tenant retention, and asset value.
• Ensure all properties maintain high occupancy levels, meet leasing goals, and minimize vacancies through proactive marketing and tenant engagement.
• Conduct regular site visits to assess property conditions, staff performance, and compliance with company policies.
• Serve as the primary liaison between Bell Properties, property owners, investors, and stakeholders.
• Ensure all properties comply with local, state, and federal regulations, including Fair Housing, rent control laws, and affordable housing guidelines.

2. Financial Oversight & Budgeting

• Develop, monitor, and manage property budgets, including revenue projections and expense control.
• Review financial reports, including rent roll, delinquency, and variance reports, to ensure financial targets are met.
• Work with accounting and finance teams to oversee rent collection, expense management, and property financial performance.
• Negotiate vendor contracts and ensure cost-effective property maintenance and improvements.

3. Team Leadership & Development

• Lead, mentor, and develop on-site property managers, leasing agents, and maintenance staff.
• Conduct regular training sessions on property management best practices, compliance, leasing, and customer service.
• Implement performance metrics and hold teams accountable for meeting operational and financial objectives.
• Foster a positive team culture, ensuring high employee engagement and retention.

4. Tenant Relations & Customer Service

• Ensure high levels of tenant satisfaction by addressing concerns, resolving disputes, and fostering positive relationships.
• Implement customer service initiatives to improve the tenant experience and retention rates.
• Monitor tenant feedback and develop action plans to address service issues.

5. Compliance & Risk Management

• Ensure all properties adhere to federal, state, and local regulations, including Fair Housing, ADA, Section 8, and affordable housing guidelines.
• Oversee lease administration, ensuring all lease agreements comply with company policies and legal requirements.
• Manage risk mitigation strategies, including property safety measures, insurance compliance, and incident response plans.

6. Business Development & Owner Relations

• Serve as a key point of contact for property owners, investors, and institutional clients.
• Provide detailed property performance reports and financial updates to stakeholders.
• Identify opportunities for revenue growth, including new acquisitions, property improvements, and service expansions.
• Assist in securing new management contracts by participating in RFP responses, owner presentations, and market analysis.

Qualifications & Experience

• Education: Bachelor’s degree in Business, Real Estate, Finance, or a related field preferred.
• Experience: Minimum 5-7