Business Analyst

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

 

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

 

See what life is about at BCD M&E at bcdme.com/careers

 

Business Analyst 
We’re looking for a Business Analyst to join us. You will tell a compelling story out of complicated data through data analytics and visualizations. Our business intelligence focused projects will challenge your analysis skills, strategic and tactical decision-making ability, storytelling, and creativity. 

 

Your responsibilities
• Analyze, interpret, and tell a story from client financial, operational and performance data. Data to be used to provide fact-based recommendations to drive SMM (Strategic Meetings Management) program enhancements, reduce costs, streamline process, and increase savings.
• Identify issues with the system of record and properly escalate for a quick resolution; ensure that all proper parties are informed of issues
• Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
• Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps
• Identify data gaps and errors that require quality control checks; build logic based on account operations and monitor data quality 
• Work as part of a global team with data analysts, developers, account managers and internal stake holders on a variety of data, analytic and visualization projects
• Liaise and interact with the client directly
• Compile and contribute to data requirements for client reviews in account format. Provide insight as applicable. 
• Keep abreast of changes in technology and the meeting industry to look for new ways of delivering value through reporting and analytics

You’re good at 
•    Microsoft Excel (including pivot tables) 
•    Writing SQL queries
•    PowerBI (a plus)
•    Learning and operating in other multi-software applications 

 

You might also have 
•    A minimum of 3 years analytics experience
•    Knowledge of the meetings industry
•    Experience with Cvent meeting technology

 

 

THE PERKS

 

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

 

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

 

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.