Global SMB Project Manager - Reddit
MarketStarAbout the role
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About the Global SMB Project Manager – Reddit:
MarketStar is looking for a Global SMB Project Manager to support our Reddit team in maintaining and optimizing ongoing and new projects. As the team expands, this role will be critical in ensuring process adoption, performing audits, and managing key operational tasks to drive efficiency and reduce risk.
Location: Ogden, UT - Hybrid
What Will You Do?
Process Adoption & Monitoring: Oversee the rollout of new initiatives and collaborate with leadership to drive engagement across dashboards, specifically regarding Task Prioritization and Agency Graduation tools.
Sales Process Audits: Conduct recurring audits of sales motions—including Pipeline health, Lead Drop rules, and Meeting Data—to identify optimization opportunities and maintain high compliance standards.
Operational Task Management: Manage recurring technical tasks, such as monthly updates to automation triggers and the administration of Grouper requests.
Ticket Consolidation: Serve as the central point of contact for Ad Policy and NDA-related ticketing, ensuring feedback consistency and workflow efficiency.
Troubleshooting: Resolve technical or procedural bottlenecks with clear resolution paths (e.g., Chili Piper or Gong automations) and escalate complex issues when necessary.
What Will You Need to Succeed?
Professional Background: Proven experience in project management or sales operations, ideally within an SMB-focused environment.
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