Continuous Improvement Leader

McLeod Software is seeking a Continuous Improvement Leader to drive operational excellence across the organization. This high-visibility, relationship-driven role is ideal for a proactive problem solver who thrives in dynamic environments. You’ll lead large-scale CI initiatives, coach cross-functional teams, and work directly with leadership to improve processes, productivity, and performance.

Essential Duties and Responsibilities

• Lead the development and implementation of McLeod’s continuous improvement (CI) strategy aligned with business goals
• Apply CI tools (Lean, Six Sigma, etc.) to identify and resolve inefficiencies, waste, and bottlenecks
• Coach department leaders and frontline staff in CI methodologies and problem-solving techniques
• Deliver engaging, hands-on training sessions to build internal CI capabilities
• Collaborate with cross-functional teams to implement high-impact solutions
• Establish and track KPIs to measure the effectiveness of CI initiatives and drive data-informed decisions
• Promote a culture of continuous learning and operational excellence

Qualifications

• Minimum 2 years of experience in a continuous improvement role (more experience is a plus)
• Strong background in Lean, Lean Six Sigma, or similar methodologies (certification preferred)
• Excellent interpersonal and communication skills; ability to build relationships across teams
• Proven success leading CI initiatives that resulted in measurable improvements
• Strong analytical and problem-solving skills
• Experience in service-based or technology-driven industries preferred
• Bachelor's degree in Business Administration, Engineering, or related field required

 

Apply Today
If you’re ready to make a real impact and grow your CI career, apply now and bring your passion for improvement to McLeod Software!