Manager, Workforce Planning & Analysis

Job Description

Who We Are

Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service.  Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain’s New York Business and Los Angeles Business Journal. Together we are building a place of belonging.

At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You’ll Do

This position reports to the Director, Client Pricing & Analysis. This role works closely with the CPA Director, Business Leaders, FP&A and People Operations to ensure staffing plans are developed and managed and supports an enterprise view of critical gaps and opportunities to proactively manage across the business and help drive staffing effectiveness. Below are the main responsibilities:

40% – Analysis

• Support, maintain and improve financial rigor and strategic insights for Horizon and Affiliates
• Uphold workforce planning techniques and tools to provide insight and recommendations on staffing plans (e.g., scenario modeling/planning, demand forecasting, trend analysis, predictive modeling)
• Work with CPA Director and business stakeholders in the continuous improvement of the staffing management processes
• Maintain quarterly client dashboard reports, portfolio profitability, team productivity and estimate to actual analysis to promote a culture of accountability
• Prioritize and perform ad-hoc, deep-dive analysis and projections to help better inform business leaders
• Communicate key performance indicators with regards to staffing metrics, staffing utilization, scope creep, including ad-hoc analyses and special projects
• Facilitate the sharing of best practices across the Agency
• Work closely with the FP&A team to understand and ensure accurate revenue reporting by client
• Gather, analyze, and share internal and external data to identify economic trends, demographic shifts, and capabilities that will impact the demand and supply of talent
• Maintain staffing utilization analyses and identify hot spots

20% –  Relationship Management

• Partner closely with CPA Director to develop, refine, and price staffing plans by client for our Managing Partners
  • Develop open communication with Business Solutions leads
  • Build an understanding of the business to ask necessary questions to further the work
  • Anticipate business needs of the CPA Director and Managing Partners based on best practices

15% – Team Mentorship & Management

• Maintain policies and procedures of financial management at HMI

• Assist in development and implementation of future process improvements
• Growth and development of Senior Analyst, pending team size and structure

15% – Administrative

• Understand and provide backup on the day-to-day aspects of the time tracking system, Replicon
• Understand and provide backup for online ticketing system to track ad-hoc reporting requests
• Assist in ongoing search for new systems and tools to improve reporting

10% – Planning

• Thorough understanding of existing team and agency templates and/or process documents
  • Innovate and iterate based on previous experience coupled with a curiosity to learn and better the WPA offering

Who You Are

• An innovator with the ability to drive change
• Able to research and analyze, problem solve, and offer insights and recommendations
• Organized with a strong sense of time management, clearly relaying status of tasks and deliverables
• An excellent communicator, able to work with all members of the organization and all levels of management
• A strong attention to detail and keen eye for accuracy
• Able to work independently as well as within a team environment
• An analytical and critical thinker, with the ability to tell a story backed by data
• De