Authorizations Associate I

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

Authorizations Associates are responsible for entering all client demographic packets and service authorizations to enable successful time entry and billing processes. They review the packets and authorizations for accuracy, identify any problems, and then troubleshoot any issues with our local offices. Additionally, they prepare basic reports that flag errors which would impact shift entry, payroll, and billing processes and work to resolve discrepancies in a timely manner.

JOB DUTIES

• Process specifically assigned client packets, authorizations, and eligibility checks timely and accurately
• Prepare and work reports to meet all deadlines for shift entry, payroll, and billing
• Effectively communicate verbally and in writing
• Comply with applicable legal requirements, standards, policies, and procedures
• Demonstrate dependability
• Engage in and facilitate positive and cohesive team environments
• Demonstrate effective problem solving and decision-making skills
• Exhibit computer efficiency
• Maintain necessary skills and knowledge to coordinate workflow
• Participate in professional development and training activities
• Prioritize and multitask effectively
• Provide excellent customer service to internal and external clients
• Develop