Senior Solutions Engineer - Commercial, Illinois

Behind every great sales rep is a Solutions Engineer who makes the magic happen. As a Commercial Solutions Engineer, you will partner closely with Commercial Account Managers to drive business outcomes across a dynamic mix of existing customers and net-new opportunities throughout the territory. This is a highly collaborative, field-facing role that blends technical expertise, strong relationship building, and a fast-moving sales environment where no two days look the same. You will help customers modernize infrastructure, solve business challenges, and unlock the value of their data by positioning solutions across the NetApp portfolio. Success in this role comes from curiosity, strong discovery skills, technical credibility, and the ability to operate as a true partner to both your sales reps and channel ecosystem. 

This is a team-first culture where Solutions Engineers work closely with sales reps, channel partners, partner SEs, Solutions Architects, and leadership to win together while building long-term customer relationships across the territory. 

• Serve as the technical lead and trusted advisor across commercial accounts within your territory
• Partner closely with Commercial Client Executives to develop territory strategy, build pipeline, and drive customer success across both install base and net-new opportunities
• Build and maintain strong relationships with channel partners, VARs, and partner Solutions Engineers; collaborate closely in the field to co-sell and drive successful customer outcomes
• Lead thoughtful discovery conversations to uncover business priorities, technical challenges, growth initiatives, and modernization opportunities
• Position, demonstrate, and configure NetApp solutions across storage and data infrastructure environments including ONTAP, SAN, NAS, block, file, hybrid cloud, and data protection technologies
• Support multiple customer opportunities simultaneously across a broad territory while maintaining strong responsiveness and customer engagement
• Drive protect-and-expand motions within existing accounts while identifying and pursuing whitespace opportunities throughout the region
• Engage customers in conversations around AI readiness, hybrid cloud, cyber resiliency, modernization, and data management strategies
• Collaborate cross-functionally with Solutions Architects, Professional Services, Channel teams, and Engineering resources to deliver seamless customer experiences
• Stay current on industry trends, competitive technologies, and emerging customer challenges to bring fresh ideas and differentiated value to customer conversations
• Travel throughout the territory to support customer meetings, partner engagements, onsite presentations, and regional events 

• 5+ years of experience in technical pre-sales, solutions engineering, systems engineering, or a customer-facing infrastructure technology role in a quota-driven environment
• Experience supporting commercial, mid-market, or enterprise customers throughout the sales lifecycle 
• Strong background in infrastructure technologies; storage and storage-adjacent technologies are highly preferred
• Knowledge of on-prem environments including SAN, NAS, block, and file architectures, along with familiarity integrating those environments into broader IT ecosystems
• Experience positioning and configuring infrastructure solutions within customer environments and translating technical concepts into practical business value
• Familiarity with hybrid cloud platforms, virtualization technologies, backup and recovery solutions, and data protection strategies
• Ability to manage multiple customer engagements s