General Manager

Company Overview: Founded in 1968, Kniesel’s Collision has grown into a trusted leader in the auto repair industry, operating 13 state-of-the-art facilities throughout Northern California. As a family-owned business, we take pride in delivering exceptional customer service and performing repairs using the highest-quality techniques and standards. Our team-driven culture supports long-term career development, offering a positive work environment, opportunities for advancement, and a comprehensive benefits package. At Kniesel’s, you're not just joining a company — you're becoming part of a legacy of excellence.

Position: General Manager

Location: Greater Sacramento Area

Job Summary: Are you a results-driven leader with a passion for delivering exceptional customer service? Kniesel’s Collision is looking for a General Manager to lead one of our high-performing, state-of-the-art collision centers in Northern California.

In this key leadership role, you’ll oversee daily operations, inspire team performance, and ensure every repair meets our highest quality standards. You'll be instrumental in achieving operational goals while upholding the professionalism and integrity Kniesel’s is known for.

We’re more than just an auto body shop — we’re a growing, family-owned company that values people and excellence. Joining our team means stepping into a dynamic environment where your leadership makes a direct impact, and your career has room to grow.

Ready to lead with purpose? Let’s build success together.

Key Responsibilities:
• Uphold Kniesel’s SOPs and meet insurance and industry standards in vehicle repairs.
• Exceed financial targets, including KPIs, through effective sales forecasting, profit tracking, and expense management.
• Coordinate daily operations with technicians, estimators, and managers to ensure efficient production and timely deliveries.
• Provide support during peak periods by assisting with customer interactions and vehicle processing.
• Oversee payroll and staffing, ensuring accurate timekeeping and effective team management.
• Manage accounts payable and receivable and maintain the financial health of the facility.
• Recruit, train, and retain skilled team members, fostering a culture of success and growth.
• Use and manage estimating and management software proficiently, ensuring smooth operations across all platforms.
• Conduct regular staff and safety meetings to uphold standards and safety protocols.
• Maintain a clean and organized facility at all times.

Required:

• Commitment to Kniesel’s Core Values: WOW Customer Service, Integrity, Humility, Family, The Golden Rule, and Quality.
• Minimum 3 years of management experience in the collision industry.
• Comprehensive understanding of collision repair processes and insurance requirements.
• Strong leadership, decision-making, and problem-solving abilities.
• Proven track record in meeting deadlines and achieving operational success.
• Advanced proficiency in collision estimatics and relevant software. 
• A valid driver’s license is required.

What We Offer:
• Competitive salary with performance-based bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Generous holiday and personal time off, plus a 401(k) with company matching.
• Opportunities for professional development and advancement within the company.

Preferred:

• College degree or equivalent

Physical/Mental Demands:

• Combination of sitting, standing, bending, light lifting, and walking.