Account Executive

Captions is the leading video AI company, building the future of video creation. Over 10 million creators and businesses have used Captions to create videos for social media, marketing, sales, and more. We're on a mission to serve the next billion.

We are a rapidly growing team of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. You'll join an early team and have an outsized impact on the product and the company's culture.

We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures (Series C lead), Kleiner Perkins (Series B lead), Sequoia Capital (Series A and Seed co-lead), Andreessen Horowitz (Series A and Seed co-lead), Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more.

Check out our latest financing milestone and some other coverage:

The Information: 50 Most Promising Startups

Fast Company: Next Big Things in Tech

The New York Times: When A.I. Bridged a Language Gap, They Fell in Love

Business Insider: 34 most promising AI startups

Time: The Best Inventions of 2024

** Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square)

We do not work with third-party recruiting agencies, please do not contact us**

About the role:

We're looking for a Product-Led Account Executive to join our growing GTM Account Executive team. This is a unique opportunity for a seller who thrives in a PLG environment and is excited to close inbound, self-serve, and commercial contracts. You’ll play a key role in converting high-intent users into paying customers and helping them scale usage across their teams.

Joining as a founding member of the GTM Account Executive team means you're not just selling — you're shaping the future of the company. You’ll play a critical role in building sales motion from the ground up, influencing strategy, messaging, and customer experience. Your input directly impacts product direction and go-to-market fit, and your wins set the benchmark for future hires. This is a rare opportunity to leave your mark, operate with autonomy, and grow alongside the business — not just in title, but in trajectory and impact.

Key Responsibilities:

• Own and close inbound deals from high-intent users (e.g. trial signups, pricing inquiries, product questions)

• Expand usage within existing accounts by identifying cross-functional needs and upsell opportunities

• Collaborate with Support and Success teams to turn reactive questions into revenue moments

• Conduct discovery calls and product demos for self-serve and mid-market users

• Develop a deep understanding of customers' needs, pain points, and objectives to tailor Captions solutions effectively

• Collaborate closely with internal teams like Customer Success, Marketing, and Product, to optimize the sales process and ensure a seamless customer experience.

• Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates.

• Stay informed about industry trends, competitive landscape, and product developments to effectively position Captions in the AI Video tools space

Requirements:

• 2��4 years of experience in sales —ideally in a PLG or SaaS environment

• Comfortable owning a quota and full sales cycle with a consultative approach

• Strong product intuition—able to understand technical features and communicate value clearly

• Experience handling inbound volume and closing “land and expand” deals

• Proactive, customer-centric, and scrappy—this is a startup, not a call center