Service Marketing Manager – MDP/ALD Service Business Unit - (E5)

Description 

This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.

Key Responsibilities

• Leads regional business and customer strategy, planning and execution for the North American and European regional service business

• Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs

• Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing

• Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service opportunities

• Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations

• Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery

• Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)

• Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing) 

• Full product lifecycle ownership facilitating PDP and end of life support programs

• Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials

• Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration

• Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations

• Uses business analytics tools to support internal business analysis and reporting

Desired Skills, Competencies & Experience

• Higher Degree or equivalent experience with minimum 7+ years of industry experience

• Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business

• Demonstrates understanding of service business principles

• Customer focused - Strong business and commercial acumen with previous regional leadership, management, or marketing/sales experience

• Strong program management and technical acumen with past product marketing experience

• High financial acumen and analytical/data-oriented decision-making style

• Strong analytical skills and experience using Microsoft Excel

• Positive can-do entrepreneurial attitude that builds support

• Strong communication skills and interpersonal presence that extends confidence and humility

• Experience building and delivering executive level presentations

• Ability to innovate and solve unique and complex problems with broad impact on the business

• Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)

• Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements

• Excellent time management and project management skills

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$148,000.00 - $203,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge,