We pioneered the Organic SolidFlow battery

CMBlu Energy is on an exciting journey towards becoming a global cleantech company. Our mission is to enable unlimited energy storage modelled on nature - for everyone, worldwide.   

What are SolidFlow batteries?    

SolidFlow batteries store energy in organic molecules. The absence of explosive materials makes them safe, the use of socially and ecologically conflict-free raw materials makes them sustainable and the almost unlimited availability of materials makes them scalable and cheap to procure. This makes our patented SolidFlow technology a game changer in the development of a global climate-neutral energy system.   

From start-up to scale-up: we're tackling it together    

CMBlu Energy is developing from a start-up focussing on research into a manufacturing scale-up that is on its way to series production. Around 240 employees are working towards this goal at CMBlu Energy. Our head office is in Alzenau near Frankfurt, with a branch office in Obernburg. There are also subsidiaries in Athens, Greece and Petaluma, USA.    

Would you like to be part of CMBlu Energy? Read on to find out about your future responsibilities!   

We are looking for a committed and competent Senior Support Specialist (m/f/d) to join our IT team and ensure the quality and efficiency of our IT services.

Key Responsibilities 

• Defining and implementing IT service strategies, standards, and processes in coordination with the requirements and expectations of (internal) customers and stakeholders
• Management and coordination of IT service providers and partners involved in the provision of IT services
• Responsibility for the IT service management system that documents, monitors, and continuously improves IT services
• Responsibility for the CMDB, asset management and user administration.
• Reporting and analyzing IT service performance, quality, and costs
• Identifying and resolving IT service problems, risks, and opportunities
• Advising and supporting IT service users and customers with questions, requirements, and complaints
• Managing, motivating, and developing the IT service team

Key Requirements

• A degree in computer science, business informatics or a comparable qualification
• At least 5 years of professional experience in IT service management, ideally in a managerial position
• Certification in IT service management, e.g. ITIL or COBIT
• Very good knowledge of IT service management