PRODUCT & MARKET RESEARCH SPECIALIST - 36000556

Requisition No: 854595 

Agency: Department of Lottery

Working Title: PRODUCT & MARKET RESEARCH SPECIALIST - 36000556

 Pay Plan: Lottery Exempt Serv

Position Number: 36000556 

Salary:  $50,000.00 - $58,300.00 

Posting Closing Date: 06/27/2025 

Total Compensation Estimator Tool

PRODUCT & MARKET RESEARCH SPECIALIST

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF PRODUCT & SALES

*Open Competitive Opportunity*

 

 

 

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

 

 

GENERAL POSITION DESCRIPTION:

The primary responsibility of the Product and Market Research Specialist is to provide operational support of business and administrative functions in the Product and Research unit through interaction with Lottery Headquarter staff, district staff and Lottery retailers. The Product and Market Research Specialist will provide administrative support including writing requisitions, communications, reporting, tracking, routing approvals, training, and other assigned duties.

 

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Assists in the reporting and analysis that provides clear and actionable insights in the areas of sales, research, product management and promotions.
• Supports the development of annual plans for product research, attends focus groups and participates in other research activities.
• Works with the Product and Research team on the coordination of tasks and assignments. 
• Performs data input activities involving the creation and maintenance of spreadsheets, and other reporting and tracking methods.
• Provides various kinds of information (generally historical product, research, and sales data) on an on-going basis to vendors, lottery industry organizations and publications, and to different areas within the Lottery upon request (typically Marketing, Sales, Communications, Finance).
• Responsible for assisting in maintaining accurate Product, Research and Sales database(s) in various business applications. Works with other divisions and/or vendors, making recommendations for improvement to databases and automated processes.
• Assists with the formatting, proofing, completion of correspondence, reports and/or other documents. 
• Maintains timely and effective communications with staff relative to lottery product launches, research and sales activities, promotions, new programs and other marketing events.
• Ensures projects, requisitions, communications reporting, etc. are completed in a timely fashion.
• Assists in budget planning, invoice payment and spending coordination from the division's budget, instant ticket vendor support fund, and other sources when applicable.
• Researches and collects pertinent information to assist with drafting policies, procedures, contracts, terms and conditions, audit responses, responses to public records requests, training materials, and other information as requested or directed.
• Attends training sessions, schools or seminars to improve knowledge of area of responsibilies.
• Performs other related work as required to ensure smooth functioning of the section, division or unit.
• Maintains productive relationships with Florida Lottery staff to ensure proper information flow on all projects.
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