Region Director - Northern CA

Description

As Region Director for Northern California, you will lead a territory and high-performing team with a clear focus on delivering sustainable profit and growth. You will inspire, coach, and develop Senior Territory Management leaders as they manage a diverse portfolio of insurance products, services, and agency programs - strengthening partnerships while driving measurable business results.

 

You will shape and execute regional strategies that improve agency performance, expand the agency footprint, and accelerate profitable organic growth. Through agency book and portfolio analysis, you will uncover opportunities across high-volume personal lines, including auto, home, and specialty business. You will also develop Senior Territory Managers to leverage comparative rater optimization, agency marketing strategies, lead generation, referral tactics, agency engagement, agency plant expansion, and book consolidation initiatives.

 

Success in this role depends on your ability to bring people and perspectives together. You will collaborate with and influence internal partners, including DSO and Underwriting, to navigate Northern California’s regulatory, judicial, and catastrophe complexities while executing strategies that strengthen profitability, improve customer and agency outcomes, and position the region for long-term growth.

 

Responsibilities:

 

• Responsible for achieving the key financial targets including rate adequacy, written premium, profitability, new business, retention.
• Manages the execution of annual agency management process and overall territory strategy to drive profitable premium growth.
• Leads Senior Territory Manager team to optimize agency footprint including agency plant expansion, agency engagement/rehab and terminations.
• Develops strategies and drives execution of key initiatives to ensure effective agency partnerships in order to attract, develop, and retain profitable business and manage agency performance through frequent agency interactions.
• Identifies and assesses potential risks including agency service levels, business quality, pricing and market conditions in order to develop resolutions to ensure agency satisfaction and financial results achievement.
• Inspires, coaches and develops team to ensure deep engagement and needed skills and capabilities to achieve sub-region goals.
• Collaborates with regional marketing team to deliver effective internal and external communications and marketing programs.
• Responsible for driving end-to-end management of small commercial flow while mining and pipeline management of Custom sized accounts. Leverages full commercial lines product suite and works cross-SBU as applicable.
• Maintains an understanding of the competitive landscape and coordinates resources to make the changes necessary to meet marketing, pricing and customer needs. Maintains local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues and lobbying efforts. 
• Leverages agency compensation programs, including Agency Profit Sharing process, compensation communication, reporting, tracking and best practices to leverage programs.

Qualifications

• Undergraduate degree in business or related field or equivalent training required
• MBA, CIC and/or institute designation preferred
• Minimum 10 years of progressively more responsible related work experience in a field distribution environment
• Proven success in building internal and external partnerships, improving team and individual performance
• Demonstrates strong business acumen and understanding of agency business, solid track record of achieving results, project management, negotiation, and problem-solving skills

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportuni