Senior Analyst, Account Service Group

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for mastery of two of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Create sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.Main Duties and Responsibilities: 

• Interfaces with several internal groups, including the kitchen buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, and Pricing, Billing, and Menu Specification analysts for assigned accounts. 

• Collects and interprets menu specifications for assigned accounts, and research and resolve any discrepancies. 

• Inputs and maintains the Sales and Production Bill of Materials for assigned accounts at all units. 

• Inputs specification pictures and cooking instructions for all menus in assigned accounts. 

• Performs continuous audits to ensure standard, consistent and quality master data in Data Systems.  

• Develops and provides support for Junior Data Management Analysts as needed. 

• Participate in new project pilots as needed in conjunction with the CI team.  

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Training:  

• Assist team with training and development requirements of the Business Unit and or department.  Assist in the training and development of peers and other ASG team members.    

 

Leadership and Development:  

• Collaborates with all functional business units within ASG to achieve strategic, tactical and project goals.  

 

ASG Core Competencies  

• Demonstration and or proven success in 4 of the 10 following ASG, job competencies:  

• Analysis and Reporting  

• Business Acumen, Planning and Management  

• Communication and Presentation  

• Champions Diversity & Inclusion 

• Customer Focus and Relationship Building  

• Champion for Change  

• Influencing  

• Information and Technology Proficiency  

• Leadership  

• Problem Solving and Decision Making

 

Qualifications 

 

Education: 

• Bachelors degree from an accredited university is required 

 

Work Experience: 

• 3-5 years or more of previous demonstrated analyst work experience.   

• Proven experience within an SAP environment.  

• Work experience in an operations or manufacturing environment 

• Work experience in a food production or food service environment 

• Experience working within a cross-functional team 

• Prior training and development experience preferred 

 

Technical Skills: (Certification, Licenses and Registration) 

• None 

 

Language / Communication Skills: 

• Ability to communicate well with internal and external customers, verbally and in writing. 

 

Job Dimensions 

 

Geographic Responsibility: USA  

 

Type of Employment: Full-time 

 

Travel %:  

• Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 25%.    

 

Exemption Classification: Exempt  

 

Internal Relationships: Employees at all levels of the organization  

 

External Relationships: Customers and vendors  

 

Work Environment / Requirements of the Job:  

• Must be able to demonstrate proficiency in two of three core job functions (Billing, Data, Pricing) 

• Must demonstrate and have advanced skills in Microsoft Office applications, specifically Word, Excel, and Outlook.  

• Must have solid analytical skills.  

• Must be detail oriented, take ownership of work quality, and display an outstanding work ethic. 

• Must work effectively in a team based environment.  

• Must have the ability and desire to meet required timelines. 

• Strong mathematical aptitude.  

• Strong organizational and time management skills.  

• Regular and on-time attendance.  

• Hours regularly exceed 40 hours per week. 

• Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months. 

• Regular office environment.  

• Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately