Associate Solution Engineer

Who we are: 

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook. 

Job Description:

CyberArk is looking for a highly motivated, energetic, and focused Associate Solutions Engineer to support our Go-To-Market Teams. The Associate Solutions Engineer would be a self-motivated individual looking to develop both a deep technical understanding of a variety of technologies relevant to CyberArk’s solutions as well as become a trusted advisor to our prospects and customers as they explore purchasing CyberArk’s offerings.   Associate Solutions Engineers are a supporting resource for the Solutions Engineering organization and will be responsible for contributing to the overall sales process, working in conjunction with Solutions Engineers and Sales Teams as a technical advisor and product advocate for our solutions. Therefore, Associate Solutions Engineers will be trained and mentored to articulate technology and product positioning to both business and technical users.  ASE’s will build expertise with several of CyberArk solutions to guide prospects and customers through hands-on activities to gain exposure and trust in CyberArk’s solutions.   The Associate Solutions Engineer will also look to drive efficiencies in the Solutions Engineering organization through internal contributions, such as; content creation, supporting marketing events, and helping build and develop internal resources supporting the broader Solutions Engineering team.  The Associate Solutions Engineer will learn to combine technical knowledge with sales skills and develop into a Solutions Engineer that would be ultimately responsible for providing support to CyberArk’s sales teams and impacting CyberArk’s sales campaigns, with the goal of being able to independently obtain the technical win during the sales cycle.   Above all, we are looking for someone that can communicate the CyberArk value and be able to design an optimal solution for customer infrastructure and datacenter environments.

What you will do:

The ideal candidate must be self-motivated with a proven record of self-driven achievements in a technology focused role(s) or encompass similar knowledge or experience. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You display an aptitude to possess strong presentation skills. You must be organized and analytical, and able to eliminate obstacles through creative and adaptive approaches.

The essential duties of the Associate Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:

• Self-driven with the ability to learn new technical topics independently.
• Develop technical knowledge of CyberArk and associated technologies.
• Present CyberArk’s technical value proposition to customers and partners effectively.
• Host and Present on public Group Webinars.
• Conduct and ensure success of public webinar workshop product evaluations.
• Provide Technical pre-sales support.
• Able to create public media content to support pre-sales efforts.
• Able to respond to functional and technical elements of RFIs/RFPs.
• Documentation of client feature requests and issues in CRM system.
• Support CyberArk and partner seminars and industry trade shows.
• Able to convey customer requirements to Product Management teams.
• Create training content for the SE organization when appropriate.

What you need to succeed:

• 3+ years Information Technology or equivalent customer facing position.
• Computer Science Degree or equivalent experience required.
• Experience with Windows or Active Directory including Operations, Help Desk, or Administrator Roles.
• Presentation skills as well as the aptitude to build and present high-quality product demonstrations to both technical and executive audiences.
• Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizati