Site Operations Hardware Technician

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

You will be responsible for the operational integrity and daily operations of Crusoe Cloud mission-critical Modular Data Centers. This role sits at the intersection of heavy infrastructure and high-performance computing, requiring you to master both mechanical/electrical system troubleshooting and server/network maintenance.

You will ensure that our modular units remain online and efficient, managing everything from high-voltage electrical distribution to the fiber network infrastructure that powers our AI and cloud services.

What You’ll Be Working On:

• Operational Monitoring: Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware.

• Infrastructure Maintenance: Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements.

• Network Troubleshooting: Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise.

• Critical System Repairs: Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures.

• Technical Documentation: Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities.

• Contractor & Vendor Management: Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors.

• Response: Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments.

What You’ll Bring to the Team:

• Technical Proficiency: Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment.

• Infrastructure Expertise: Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems.

• Data Analysis: Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS).

• Safety Mastery: Expert knowledge in industrial safety best practices, including Lockout/Tagout (LOTO), Arc Flash protection (NFPA 70E), and OSHA regulations.

• Hands-on Background: Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical).

• Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required.

Bonus Points:

• Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants).

• Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses.

• Experience with industrial control systems and PLC programming.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $300/month

Compensation Range:

Compensation will be paid in the range of up to $127,000 - $154,000 + Bonus. Restricted