Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE

Responsible for providing day-to-day regional operations of the Trinity Health Clinical Engineering (THCE) program, generally consisting of 10-15 Hospitals and associated freestanding clinics in a large or multi-state region.  Ensures that all aspects of medical equipment repair and service delivery meet or exceed industry accepted service practices, quality, and safety standards.  Assists all direct reports with operational program budgets in collaboration with System Office operations and finance, Senior CE Managers, CE Managers, and Regional Health Ministries (RHMs).  Works in collaboration with all levels of senior leadership and management teams at RHM’s and System Office to develop, implement and monitor effective cost reduction plans and processes that support Trinity Health and UEM goals, objectives, strategies, policies, and procedures.  Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service quality and customer satisfaction.   Ensures the Director, THCE Operations is kept abreast of issues or problems impacting program efficiencies and effectiveness.  Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. 

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in leadership behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.

Provides management oversight of the region’s clinical engineering program and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among associates across all functional areas. Provides consultative, operational, and technical support to RHM’s, managers, and system office in support of medical equipment; capital planning, safety, hazard alerts/recalls, asset management, business structure and growth opportunities.

Reviews and monitors short and long-term regional financial plans and objectives to ensure regional financial objectives stay on course and drives initiatives with RHM teams that contribute to Trinity UEM and THCE program short and long-term operational excellence. Measures successes and deficiencies and recommends any corrective course of action and monitors implementation and compliance assessment. Approves purchases within established scope and authority.

Has fiduciary responsibility for the region’s monthly outcome of program finances and works with others to prepare and submit program annual revenue and expense budgets recommendation to THCE leadership. Participates in monthly budget reviews with the Director, THCE Operations and finance representatives to identify budget variances; and prepares related reports for senior management review. 

Collaborates with THCE leadership, fellow RDs, CE Managers, and RHM leadership at all levels in determining potential cost reduction opportunities, evaluating best maintenance strategy options (e.g., risk pool utilization, outside service support options, training of in-house CE staff, etc.) and reviews key strategies to determine impact on the overall CE program operations and objectives.  

Schedules site visits to meet with CE associates, RHM senior leadership, and select clinical department leadership, to discuss and assess the clinical engineering program service delivery and to address issues/concerns; outlines and follows up on necessary corrective measures. Assists in resolution of vendor-related problems and provides updates to the Director, THCE operations.

Keeps Director, THCE Operations informed of issues affecting program costs, effectiveness, and efficiencies, as well as issues noted during RHM visits. Presents findings and recommendations to the Director, THCE Operations to be used in strategic planning and other key decisions.  Obtains final approval from Director, THCE Operations prior to implementing program changes to the field.

Identifies, recommends, and implements best practices and operational solutions to improve THCE service delivery in the region.  Works with Direct Reports and Contract Manager to ensure vendor service agreements provide expected service value, are necessary, accurately reflect accepted terms and conditions and align with future service strategy. Works with direct reports and Contract Manager to minimize reliance on outside vendor service support. 

Develop, implement and monitor short and long term goals and objectives that align with and support systems goals and objectives. Provides input to SLT in the development of system goals and objectives.

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