AML OVERSIGHT & FINANCIAL INTELLIGENCE Manager
IntuitAbout the role
Intuit is seeking a strategic and operationally excellent Head of AML Oversight & Financial Intelligence to join its AML Office. Reporting directly to the Enterprise AML/BSA Officer, this senior leader will manage a team of financial intelligence professionals responsible for global AML investigations, suspicious activity analysis, regulatory reporting, and liaising with law enforcement.
Intuit's money and AML-regulated products span three of the world's most recognized consumer and small business financial brands. Through QuickBooks, Intuit offers business banking, payments, payroll, bill pay, lines of credit and lending products and other services to small and mid-sized businesses across the United States, Canada, the United Kingdom, and Ireland. Through TurboTax, Intuit provides consumer tax preparation in the United States and Canada with integrated financial services including tax refund advances and associated payment flows. Through Credit Karma, Intuit serves tens of millions of consumers in the United States and United Kingdom with personal finance products including bank accounts, savings, credit cards, loans, and money movement. Collectively, these products operate under the AML/CFT supervisory frameworks of FinCEN and U.S. state regulators, FINTRAC, the Financial Conduct Authority (FCA), the Central Bank of Ireland, and applicable EU Anti-Money Laundering Directives.
This is a rare opportunity to mature and lead a best-in-class financial crimes intelligence program at a globally scaled, multi-brand fintech — one that integrates the analytical rigor of a traditional financial intelligence unit with the speed, data-driven discipline, and technological agility demanded by Intuit's consumer and business product ecosystem.
Core program areas include:
Investigations & Reporting
- SAR/STR Filings and Quality Assurance
- AML Transaction Monitoring — Alert, Case & Filing Queue Management
- High-Risk Customer Reviews and Relationship Decisioning
- Complex Financial Crimes Investigations
- Law Enforcement Inquiries and Legal Process Response
- Grand Jury Subpoenas, 314(b) Requests, and Voluntary Information Sharing
Regulatory Programs & Oversight
- 314(a) and FinCEN/FINTRAC Regulatory Programs
- Sponsor Bank Relationship Management and Compliance Integration
- Contractual AML Obligations Across Money Movement Products
- AML Vendor Oversight and Technology Governance
- Regulatory Examination Support and Findings Remediation
Responsibilities
1. Financial Intelligence Program Leadership
Enhance, scale and continuously mature Intuit's financial intelligence capabilities, including the operational infrastructure for case management, analytical rigor, suspicious activity identification, and intelligence-led investigations. Enhance written policies, procedures, and playbooks that codify the operational program.
- Review, enhance and govern investigation workflow standards, escalation matrices, and case closure criteria
- Collaborate with the team to build and manage a financial intelligence library of typologies, red-flag indicators, and trend analyses relevant to Intuit's product lines
- Analyze trends and risks for senior leadership, the Board, and regulators
- Own and evolve the SAR/STR quality assurance framework to ensure narrative quality, regulatory completeness, and timely filing
2. Investigations — Complex Cases & Senior Escalation
Serve as the ultimate internal escalation point for high-risk, high-complexity, or jurisdictionally novel financial crimes cases. Ensure defensible, thoroughly documented, and timely resolution of escalated matters.
- Lead or directly supervise investigations involving potential terrorism financing, sanctions nexus, public corruption, or novel fraud-AML intersections
- Make or approve final SAR/STR filing decisions, including voluntary and mandatory filings, and escalations to banking partners.
- Maintain a documented escalation and second-look review process auditable by regulators and examiners
3. Operational Excellence, Automation & Technology Enablement
Drive measurable efficiency, quality, and scalability across AML operations through aggressive adoption of automation, artificial intelligence, machine learning, and data-driven management. This role is expected to be a visible champion for technology-enabled compliance — actively seeking opportunities to eliminate manual work, accelerate detection, and improve the qua
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