Jobs and Careers

Computer Systems Analyst Advanced / Senior (*2880)

Patuxent River, Maryland, United States, United Statesfull_timeVerifiedPosted 21 Apr 2025

About the role

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in California, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer’s complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance efficiency through process improvement, and delivering quality services within cost and on schedule.The candidate will serve as a member of an integrated team with the Government and contractor subject matter experts in support of installing, configuring, designing and maintaining the Automated Call Distribution (ACD) and Digital Signage systems.Essential Job Functions & Responsibilities:• Support activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.• Support software installation, patching, testing, and application releases.
• Support the configuration and administration of electronic displays in multiple formats.
• Troubleshoot issues with the ACD and Digital Signage systems to maintain functionality and stability at all times (providing remote and on-site customer support).
• Respond to system outage notifications.
• Perform maintenance of the ACD and Digital Signage tools in accordance with the approved schedule.
• Support network administration and design for the ACD and Digital Signage system.
• Support the evaluation and application of Information Assurance Vulnerability Alerts (IAVA) and Advisories. Support the maintenance of system security posture in compliance with DOD Security Technical Implementation Guidelines (STIGs).
• Support the development of scripts to automate the administration process.
• Apply best practices for application for overall system performance.
• Support the maintenance of software documentation and operational instructions, including software installation instructions and system configuration documentation.Description:

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns.
Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations.
May analyze or recommend commercially available software.

Required Qualifications:

Minimum: Secret Clearance.
Expected: Top Secret – SCI eligible- Full Performance Level Security Clearance.
Must be proficient in Microsoft Office Suite.
Must work well independently; have the ability to interface with customers in senior/executive level positions.
Must have strong written and verbal communication skills and must provide customer service both internally and externally.

Experience Requirements: Advanced / Senior

Has at least 7 years of experience performing work related to the above functional description.
Meetings the identified military equivalent on the job training (OJT) requirement.

Education Requirement: Bachelor’s Degree in Information Technology Discipline is preferred.

PSI Pax is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. PSI Pax, Inc. is an E-Verify Participant.