Senior Associate, Product Manager Retail Data Management and Governance

Senior Associate, Product Manager Retail Data Management and Governance

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

The Retail Data Management and Governance team at Capital One offers a unique opportunity to partner with the Bank data community to deliver data-related processes that mitigate risk, ensure policy compliance, and drive results. 

The Product Manager for the Retail Bank team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well as partnering with designers, engineers, data scientists, operations, and business partners.

In this role, you will lead the work to design and build on our Controls Automation platform. You will contribute immediately, strengthening well-managed best practices and implementing modernization efforts.

In this role, you’ll be expected to demonstrate proficiency in four key areas:

• Human Centered 

  • You will lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product

  • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

• You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) 

• Business Focused 

  • You will own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful

  • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

• Technology Driven

  • You will have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

  • You will work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience 

  • You’ll deliver well-managed product platforms for customers by seeking to     understand technology trends and architecture strategy

• Transformational Leadership 

  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications

• Bachel