Lean Operational Excellence Project Manager - CGS
BlueCross BlueShield of South CarolinaAbout the role
Summary
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
Job Purpose:
Responsible for the management of area projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. As assigned, leads or assists in the planning, implementation and introduction of projects for new systems, procedures and technologies. Provides education and training regarding complex system changes. Guides less experienced staff. May have indirect, but no direct subordinates.
Logistics:
This position is full-time (40 hours/week) Monday – Friday and will be onsite at One Century Plaza in Nashville, TN with a remote/flexible work arrangement in place.
What You'll Do:
- Lead planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes.
- Facilitate the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements.
- Communicate with information systems and internal staff relative to project assigned. Provide technical and functional assistance to project team members during all project phases.
- Provide continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings.
- Administer scheduling, planning, reporting, development and implementation within timelines and budgets. Manage project budget and resource allocation. Assist in the identification of potential cost savings.
- Function as lead in reviewing proposed enhancements and identifying issues related to project business requirements. Resolve or assist in the resolution of conflicts within and between projects or functional areas.
- Direct testing and coordination of changes/enhancements. Oversee the development of test matrices and coordination of internal and external personnel for testing of implemented changes.
- Provide training and documentation to customers and staff related to project status, procedures and changes. Provide education and training regarding policies and procedures that are changed or developed as a result of changes and projects.
- Generate internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.
- Analyze processes to ensure accuracy and quality. Make recommendations to improve processes and drive efficiency in quality.
- Complete other tasks as assigned by management.
To Qualify for This Position, You'll Need:
Required Educ
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