Senior Product Manager, Invoicing
InstacartAbout the role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role As the Senior PM for Invoicing, you will own the vision and roadmap for Instacarts mission-critical platform, powering 90%+ of all orders and billions in transactions. Beyond building the financial backbone, this role also shapes how invoicing data comes to life for customers across checkout, order status, and receiptsensuring totals, discounts, fees, and taxes are presented with clarity, trust, and consistency. You will also partner with Engineering, Data Science, Finance, Compliance, and Retail teams to drive a unified, platform-first vision for invoicing that powers innovative commerce experiences across Instacart and our retailers, both online and in-store. About the Team The Invoicing Platform team sits at the heart of Instacart’s Platform organization, building the financial backbone that powers 90%+ of all orders. You’ll join a team that cares deeply about building the financial backbone of Instacart and solving the most complex challenges across our ecosystem of customers, retailers, and partners. We’re thinkers and builders who anticipate where the industry, customers, and retailers are headed—and translate that vision into platform-first solutions that scale broadly. We believe in clarity, transparency, and collaboration, and celebrate resourcefulness, experimentation, and learning in the open. No challenge is too complex if it strengthens the platform, and no idea is off-limits if it helps us deliver trust, accuracy, and innovation at massive scale. If you love solving complex problems, thinking strategically about the future, and building systems with impact at massive scale, this is the team for you. About the Job- Own the vision and roadmap for Instacart’s Invoicing Platform — the financial backbone that powers 90%+ of all orders and billions in transactions annually.
- Serve as the guardian of the customer experience for Totals UX — shaping how subtotals, discounts, fees, and taxes are displayed across checkout, order status, and receipts. Partner with surface-owning teams to ensure clarity, transparency, performance, and trust in every customer interaction.
- Unify invoicing across online and in-store into a single modular platform that reduces complexity and accelerates innovation.
- Safeguard compliance and accuracy in tax, fees, and other regulatory requirements — protecting financial integrity and customer trust.
- Enable critical retailer integrations and settlements with accurate, timely invoicing data — partnering closely with R&D teams, Finance/Accounting, and Retail teams.
- Provide source-of-truth financial data powering downstream reporting, tax logs, affordability metrics, and quarterly earnings.
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