Pharmacy Technician Supervisor - IVA Compounding

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500160 Pharmacy SMH

Work Shift:

Range:

UR URC 209 H

Compensation Range:

$25.09 - $35.12

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

This is a line supervisor role. The technician supervisor will have the knowledge and skills of at least a Certified Pharmacy Technician on the career ladder and will spend a majority of time functioning as a member of the technician team. The assistant supervisor will have responsibility for assuring adequate training and management of training materials for their area of supervision, in conjunction with the Training Specialist for their area (if applicable). The technician supervisor will establish the work schedule for the area of supervision, and will conduct evaluations of performance. Responsibilities and tasks are consistent with state, federal and local regulations; and consistent with the functions of a pharmacy technician. The technician supervisor will have direct supervisory responsibility for the technician team in the relevant area of supervision under the oversight of the Pharmacy Technician Operations Supervisor. All technician dispensing and drug preparation activities must be under the direct supervision and approval of a licensed pharmacist, and this level of supervision is not intended to change that relationship.

JOB DUTIES AND RESPONSIBILITIES:

1. Fulfill the responsibilities of a pharmacy technician in the area of supervision with a high level of knowledge and skills. This includes the following:

2. Demonstrates competency in job specific medication delivery tasks (cart fill/exchange, narcotic delivery, standards delivery, etc)

3. Demonstrates competency in the set-up and filling of medication orders in relevant areas of supervision (robot fill, manual picks, narcotic dispensing, daily standards batch, oral liquids, IVA batch, etc).

4. Competent in the operation and troubleshooting of pharmacy automation in relevant areas of pharmacy operations (Swisslog, Pyxis, Healthrobotics, etc). Capable of using reports and other information to optimize performance of pharmacy automation.

5. Serves as a role model for excellent customer service in all interactions with members of the hospital staff external to the pharmacy as well as the general public including phone triage and etiquette, and service recovery.

6. Demonstrates an ability to retrieve information and effectively communicate responses to requests for information that do not require a pharmacist. Able to differentiate what does and does not require the involvement of a pharmacist.

7. Demonstrates an ability to troubleshoot problem orders or other issues and questions in eRecord.

8. Knowledgeable concerning pharmacy regulatory requirements and compliance with accreditation standards. Participates in Joint Commission readiness and other regulatory/compliance activities.

9. Knowledgeable and competent to provide operational coverage to all shifts in area of primary supervision.

10. Qualified to train technicians and assess on-going competency in all duties in area of primary supervision. Contributes to the training and assessment of all staff.

11. Competent to perform monthly unit inspections and document findings according to departmental policy.

12. Have adequate cross-training to perform at a competent level in at least one other area of operations in the department other than the area of primary supervision.

13. Able to serve as a leader on the shift, maintaining workflow, delegating tasks, and handling any issues that arise.

1. Coordinates the training schedule and assignments for all newly employed pharmacy technicians to assure an effective training experience. This is done in conjunction with the Training Specialist for the area of supervision,