Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

The Business Management Lead for Enterprise Data & Analytics Services (EDAS) organization will provide essential business management support for the Chief Data & Analytics Officer and senior leaders who are accountable for developing, implementing, and sustaining strategic data and analytics programs, technologies, methodologies, and transformational change through the enterprise.  The lead will apply their own innovative strategic problem solving, analytical, risk management, program, project, and process management skills to support the senior leaders and stakeholders that drive transformational change as EDAS enhance the data and analytics ecosystem at Key.    The Business Management Lead will report to the Head of Data and Analytics Governance, who also has the accountabilities for Business Management, Risk Management, Program Management, and Change Management for the EDAS Organization. 

Job Responsibilities:

Strategic Planning

• Accountable to develop muti-year strategic plan for EDAS, that incorporates the capabilities of each EDAS function.  This includes developing a strategic planning approach, including identifying desired outcomes and documenting the strategic planning process.  
• Accountable to maintain an annual planning calendar, and planning effective strategic sessions, either on-site and or virtual, as necessary.
• Ensure alignment of strategic planning with Key Technology and Operations Services (KTOS) and Enterprise-wide Key Strategies, in both high-level strategic pillars and timing of strategy sessions. 
• Accountable to drive the creation, maintenance and reporting of Objectives and Key Results that drive the Strategic Plans and align to the Capabilities of the EDAS organization.
• Coordinate with Change Management Senior Manager on appropriate communications of results of EDAS strategic planning both internal to EDAS, and external to EDAS including KTOS and broader Key organization.

Employee Engagement

• Analyze EDAS employee engagement survey results and make recommendations regarding engagement activities that would be meaningful based on the results.
• Work with EDAS Leadership to develop and implement comprehensive employee engagement plan with activities that address both opportunities and continue to advance strengths of the organization to enhance EDAS employee engagement.
• Monitor EDAS employee engagement plan, tracking progress, and activities.
• Coordinate with Change Management Senior Manager on appropriate communications of employee engagement activities, highlighting both internal to EDAS, and external to EDAS activities, including KTOS and broader Key organization.

Capacity Planning and Resource Planning

• Accountable to drive the EDAS Leadership team through capacity planning and resource planning that effectuates the strategic plans, both near term and long term. 
• Accountable to maintain an annual capacity planning calendar and building effective processes and tools to achieve desire planning outcomes. 
• Coordinate with Enterprise Risk management and other organizations to understand the capabilities and skills planning needs.

Senior Management Reporting and Information Flow

• Accountable for the creation of multiple senior management reports, including Business Unit Report to CTO, well-managed dashboards, and other reports as necessary to ensure stakeholders and senior management are aware of EDAS performance related to strategic objectives and business as usual activities.  Areas of reporting can include business risk and controls metrics, financial metrics, human resource metrics, key performance indicators, transformational program and project progress, risks, issues, and significant accomplishments.
• Identify, analyze, and escalate risks related to meeting key performance, risk metrics, and strategic goals.

EDAS All Hands Meeting and Deep Dives

• Accountable to develop yearly plan to engage EDAS, ensuring the organization is properly and timely informed of company goals, EDAS goals, programs, significant changes to Key wide strategic benefits and major initiatives. 
• Ensure that Awards and Recognition are consistent and properly highlighted in All Hands meetings, including internal and awards received externally.
• Accountable to maintain an annual planning calendar of All Hands meetings and Deep Dives, as appropriate.
• Accountable to plan effective All Hands sessions, either on-site and or virtual, as necessary.
• Coordinate and manage deep dive meetings, including agenda preparation, recommend topic inclusion, documentation, and follow-up on action items.
• Ensure alignment of All Hands meetings with or to deconflict with Key Technology and Operati