Ambulatory Pharmacy Technician II

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Summit Campus

Position Overview:

Participates in and supports the overall operation of the pharmacy technicians, including staffing and work assignments of the technicians. Serves as the liaison between the department and staff, information systems, physicians, patients, family, and other site staff. Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Exercises sound judgment and has developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific tasks and/or orient other staff to the department.

Key Responsibilities:

Prior Authorization: Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
Financial Assistance: Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
Accreditation & Compliance: Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
Cold Chain Packaging & Shipping: Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
Patient Management: Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
Inventory Management: Assist in managing medication inventory and conduct regular stock audits; ensure proper storage and timely replenishment.
Collaboration: Work with pharmacists, providers, and the pharmacy team to ensure seamless patient care; participate in team meetings for workflow improvements.
Work Environment:

Fast-paced specialty pharmacy; frequent interaction with patients and healthcare professionals; adherence to regulatory standards.

Job Description:

PHARMACY SERVICES.

• Responsible for identification and resolution of barriers to care, assists with access issues.

• Assists in the provision of pharmaceutical services including drug preparation, distribution, inventory control, quality control, and proper documentation according to policy and procedure.

• Performs billing, pricing, record keeping, and provision of services required to meet regulatory requirements.

• Maintains records of drug distribution, works with vendors to requisition or return drugs.

• Accurately interprets, transcribes and dispenses orders/prescriptions, under the direction of a pharmacist.

• Ensures that routine and priority tasks are completed within established departmental time frames.

• Mentors and fosters a constructive teaching environment that helps students, interns, and pharmacy technicians build confidence in their skills, knowledge and abilities.

• Conducts specialty training and meets competency trainer requirements.

• Independently researches and resolves medication discrepancies and complete resolution process directly with nursing/anesthesia/or other clinical users.

• Performs basic buyer duties.

• Performs non-hazardous sterile compounding and repackaging.

• Prepares, compounds, packages, labels, and dispenses medication, and nutritional products.

CLERICAL.

• Performs general clerical tasks, such as answering phones; updating patient information; or retrieving, entering, and revising patient electronic health records.

• Prepares and completes accurate documentation related to patient in medical and departmental records as required.

SAFETY.

• Participates in quality improvement processes, including updating and revision of safety and procedure manuals and interdisciplinary projects.

• Maintains a clean, neat, and safe working environment by complying with policies, procedures and regulations.

• Protects patients and technicians by adhering to infection-control protocols.

COMPLIANCE.

• Maintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

• Assists the pharmacists in preparing, administering, and documenting medic