Principal Product Designer, Public Web

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square's Public Web team is reimagining how we show up in the world—starting with Square.com. We're transforming our marketing site from a traditional brochure into a modern, interactive experience that guides prospective sellers toward product understanding and adoption. We're looking for a Principal Product Designer to lead this work and push the boundaries of what a marketing site can be.

You will live within Square's Product Design org and sits at the intersection of product, brand, and growth. You'll help define the next era of the Square web experience by combining exceptional interaction design, brand narrative thinking, and deep expertise in marketing funnels. You'll partner closely with product designers across Growth, marketers, engineers, and writers to create a cohesive, high-performing journey from first impression to product success.

We're looking for someone who excels in hybrid spaces—between product and brand, storytelling and systems—and knows how to bring craft, clarity, and vision to the web.

We aim to build a design team that reflects the diversity and inclusivity of the Square seller community. We encourage candidates from all backgrounds to apply and welcome any personal experiences that enhance your empathy for our users, especially those with firsthand experience in the small business or financial sectors.

You Will

• Lead the end-to-end design vision for Square's public web experience, evolving both the storytelling and the product pathways that drive customer acquisition.
• Partner with Product, Marketing, Engineering, and Brand teams to design experiences that are both beautiful and effective—from high-level journeys to interaction-level details.
• Guide the public web's role in expressing our brand while also contributing to measurable growth outcomes.
• Mentor other designers and help elevate the quality of craft and collaboration across the team.
• Translate abstract ideas and brand strategy into tangible web experiences that connect emotionally and convert effectively.
• Champion experimentation, storytelling, and modern web standards in how we build and evolve the site.
• Create systems that balance flexibility and coherence—designing for speed, scale, and polish.

You Have

• 12+ years of product design experience, including extensive work in web, marketing sites, and customer acquisition funnels.
• A portfolio that demonstrates exceptional interaction design, visual polish, and a strong point of view about how brand and product come together.
• A track record of leading high-impact work that spans disciplines and functions—especially in spaces that blend brand storytelling and product utility. Experience partnering closely with marketing, brand, and product teams in equal measure.
• Strong systems thinking and experience shaping design direction over time, from early exploration to polished release.
• Excellent storytelling skills through visuals, prototypes, and writing.
• Deep understanding of performance marketing principles, SEO, and the technical constraints and opportunities of modern web development.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same