Administrative Technician

The work we do matters!

Hiring Agency:

Revenue - Agency 16

Location:

Lincoln, NE

Hiring Rate:

$17.498

Job Posting:

JR2025-00012976 Administrative Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:

**The Department does not sponsor non-immigrant work or student visas for this position.**

Under immediate to general supervision, position completes a variety of basic clerical activities in support of the Division, including processing reports, importing data, and tracking communications. Duties also include distributing mail, data entry, answering phone calls, and reviewing information for accuracy.

Positions at this level are primarily concerned with assuring procedures are followed correctly and work is completed timely. Tasks are performed and problems solved within established and prescribed guidelines with little or no ability to change the procedures. Incumbents would not deviate from these instructions without consultation from a supervisor or higher-level position. The level of decision-making may include identifying the need for and seeking approval for deviations from established procedures. Work is reviewed on a regular basis to ensure accuracy, timeliness, and efficiency. Typically, work contacts involve agency-wide employees and/or individuals outside the agency where the purposes and discussions are clear and well established.

 

Job Duties include:

1. Orders supplies, equipment, or publications to maintain office inventory and distributes as needed.

2. Operates computer to perform word processing functions: types, sorts/processes data; formats, proofreads, and edits letters, reports, forms, or other materials from rough draft or corrected copy.

3. Answers phone calls from the homestead exemption line.

4. Disseminates information in person, and by telephone, email, or correspondence pertinent to the activities of the immediate supervisor to provide requested responses and data to written inquiries, visitors, agency employees, and others.

5. Records, enters, and/or posts program data, and/or statistical information in spreadsheets, databases, or the Division’s website.  

6. Proofreads and corrects documents and other materials produced or received to ensure the accuracy, completeness, and acceptability of the materials before further processing.

 

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Knowledge of: the practices and procedures pertinent to office/clerical support operations; computer operations and standard software and hardware applications; the purpose and activities of the employing agency; the work unit policies and guidelines pertinent to office/clerical support operations; the functions and specialized terminology associated with the work unit and agency; grammar, spelling, capitalization, and punctuation to recognize and correct errors; the procedures of manual and electronic file maintenance, record keeping, and mail distribution.

Ability to: sort and retrieve records/documents; identify similarities and differences between two or more sets of data; communicate in person, by telephone or email; communicate effectively with work unit supervisors, co-workers, other agency employees, and customers or visitors to exchange information; understand and apply instructions; compute/total figures involving the use of addition, subtraction, multiplication, division, percentages, and fractions; determine course of action to correct inaccurate or incomplete records/documents; maintain confidentiality of materials processed; operate standard office equipment; learn and explain agency office/clerical support operations, policies and guidelines; select and apply established office/clerical support policies, standards, and procedures.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: