Medical Card Hotline/Foster Care & Adoption Records Supervisor

Job Requisition ID: 42447 
 Closing Date/Time: 11/20/2024
Agency: Department of Children and Family Services
Class Title: EXECUTIVE I - 13851 
Skill Option: None 
Bilingual Option: None 
Salary: Anticipated Starting Salary Step 1B $5,703/month; Full Range $5,703 - $8,170/month
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  42447 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Medical Card Hotline/Foster Care & Adoption Records Supervisor.  Under direction, this position will analyze, evaluates, and implements policies and procedures for the Agency’s Medical Card Hotline and Foster Care and Adoptions Records. The position will plan for program needs and serve as working supervisor of subordinate paraprofessional staff.  This position will also review and determine whether children are enrolled with an appropriate managed care plan based on DCFS case type.  This position is a great opportunity for someone who is detail oriented and dedicated to ensuring a quality work product.  DCFS offers a competitive salary plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills, leadership capabilities, and the ability to multi-task.  We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Essential Functions

• Serves as Medical Card Hotline/Foster Care and Adoptions Records Supervisor
• Serves as working supervisor
• Reviews and determines whether children are enrolled with an appropriate managed care plan based on DCFS case type
• Utilizing knowledge of DCFS eligibility rules and practices, provides technical support to foster/adoptive parents with pharmacy, pre-authorization, and medical billing issues
• Conducts training for new staff regarding the navigation of multiple computer systems and the interpretation of information contained therein
• Confers with management and recommends establishment or revision of policies and procedures to enhance efficiency and effectiveness of administration of the Medical Card Hotline
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration
• Requires one year of responsible administrative experience