Senior Product Owner – Monitoring H/F

Description de l'entreprise

Parce que chez EASYVISTA, nous accordons une attention particulière au bien-être de tous nos employés, nous avons obtenu la certification Great Place To Work® 2022-2023.

Vous souhaitez rejoindre un éditeur de logiciels français en pleine croissance qui place le développement professionnel et la réussite de ses collaborateurs au cœur de sa stratégie ?

Leader sur le marché de l'ITSM, EasyVista a récemment acquis 3 sociétés technologiques dédiées à l'ITOM, ce qui renforce et complète le catalogue de notre offre logicielle.

Notre objectif est de nous développer au niveau mondial et de doubler notre chiffre d'affaires au cours des cinq prochaines années. Pour ce faire, nous investissons dans nos employés. L'humain est au cœur de notre éthique d'entreprise, permettant à nos employés de se développer au sein d'équipes expertes/multidisciplinaires.

Si vous aimez les défis et la culture collaborative, alors n'hésitez pas et rejoignez-nous !

Description du poste

EasyVista is looking for a Senior Product Owner to lead the evolution of two strategic solutions within our portfolio: EV Reach (Remote Support & Endpoint Management) and EV Discovery (Automatic Discovery & Dependency Mapping).

You will work at the intersection of technology, customers, and product execution — ensuring our development teams deliver high-value, high-impact features aligned with business needs and product vision.

This is a hybrid role based in Noisy-le-Grand (France), with regular on-site collaboration and direct interaction with stakeholders, customers, and cross-functional teams.

🎯 Key Responsibilities

• Own the Product Backlog
  Define, prioritize, and continuously refine the backlog based on business priorities, technical feasibility, and customer needs.
• Translate Vision into Action
  Break down high-level roadmap objectives into actionable user stories with clear acceptance criteria, ensuring alignment with customer and market needs.
• Collaborate with Development
  Partner closely with engineering teams, QA, and UX to drive sprints, clarify requirements, and unblock delivery in a fast-paced Agile environment.
• Drive Agile Execution
  Lead sprint planning, backlog grooming, and review ceremonies. Foster an iterative, value-driven development culture.
• Engage Customers and Stakeholders
  Act as a trusted point of contact for customers and internal stakeholders (Sales, Support, Marketing) — gathering feedback, conducting demos, and refining priorities accordingly.
• Ensure Product Quality
  Validate that features meet functional expectations and business outcomes before release.

Qualifications

🧠 Technical & Domain Knowledge (EV Reach & EV Discovery)

• Solid understanding of remote support technologies, endpoint management, and IT service operations.
• Familiarity with network protocols, port scanning, agent-based and agentless discovery, and dependency mapping.
• Knowledge of discovery probes, SNMP/WMI/SSH, firewall and credential management, and data normalization/reconciliation.
• Awareness of IT infrastructure components (servers, workstations, IoT, mobile devices).
• A plus: Understanding of time-series anomaly detection, AI/ML for monitoring, or event correlation.

🤝 What We’re Looking For

• 5+ years experience in a Product Owner, Business Analyst, or similar role.
• Experience with SaaS platforms, hybrid infrastructures, and/or enterprise IT environments.
• Strong project management mindset — able to structure delivery, manage scope, and communicate across functions.
• Fluent in French and English — written and verbal.
• Excellent communication and interpersonal skills — you are confident presenting to customers or representing product in executive discussions.
• Proven experience working with Agile/Scrum development teams.

🚀 Nice to Have

• Prior experience in ITSM, ITOM, or Remote Support solutions.
• Understanding of modern DevOps and continuous delivery pipelines.
• Exposure to cyberse