Manager, L&OD Programs and Operations
NestléAbout the role
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
Position Summary
The Program Manager, Learning & Organizational Development (L&OD) plays a critical role in shaping the learning ecosystem across Nestlé USA. This role manages enterprise development programs, partners with HR and business leaders, oversees learning systems and platforms, and ensures operational excellence across the L&OD portfolio. The ideal candidate is a strategic thinker, a flawless operator, and a passionate advocate for learner centric development. This role will be based in Arlington, VA and will report up to the Sr. Manager, L&OD over programs and operations.
Key Responsibilities
Program Management
- Manage targeted development programs and the Rive Reine portfolio
- Oversee nominations, seat allocations, communications, and participant tracking
- Maintain the NextLevel App, SharePoint & vendor management for all programs
- Coordinate speakers, facilitators, vendors, logistics, contracts, and communications
- Project manage and implement any new programming year over year
Learning Platform Support
- Escalation point for GROW platform content, reporting, and user support
- Deliver nomination, Rive Reine, and learning metrics reporting
- Provide ad hoc analysis to inform decision-making and strategy
- Ensure data accuracy, user access, and system optimization
Stakeholder Management & Vendor Management
- Serve as primary support for HRBPs and HRBP Points of Contact
- Partner with TPM, DE&I, Analytics, and program sponsors to ensure alignment and execution
- Manage internal and vendor led contract processes
- Partner with Procurement and Legal to create, edit, or renegotiate agreements
- Maintain documentation and contract records
Budget & Financial Management
- Track and forecast L&D budgets
- Support consolidation of the Organizational Development budget
- Manage vendor profiles and SAP transactions
- Oversee invoice inbox and purchase order tracking
Project & Operations Management
- Lead project management for key L&OD
- Support class planning, marketing coordination with Tech, and process improvements
Requirements & Minimum Education
- Bachelor's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, or related field (required)
Experience
- Minimum 7 years in learning & development, organizational development, training, talent management, or consulting
- Experience managing complex programs and cross-functional stakeholders
- Preferred experience with LMS Systems, SAP & PowerBI
- Ability to travel up to 15%
Skills & Capabilities Communication & Collaboration
- Excellent verbal and written communication skills
- Ability to translate complex concepts into simple, actionable processes
- Strong partnership skills and ability to influence without authority
Project & Program Management
- Proven ability to plan, manage, and execute large-scale programs
- Comfort with ambiguity and agility in fast-moving environments
- Creative problem-solving under pressure
Technical & Analytical
- Proficiency with learning platforms and emerging learning technologies
- Ability to analyze data, generate insights, and support strategic decisions
- Ability to pilot, iterate, and pivot based on feedback
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