Enterprise Architect, Omnichannel

Position Overview

Join our dynamic team as an Enterprise Architect (EA), where you'll be at the forefront of shaping our global omnichannel IS strategy.

In this role, you'll be responsible for defining, evolving, and evangelizing our enterprise application vision, ensuring it aligns with business objectives and drives innovation across the organization. You will champion modern architecture principles to enable agility, scalability, and resilience in our systems.

As a key leader, you will establish and nurture an internal competency center for enterprise applications architecture, inspiring and guiding teams across IT and the broader Tiffany & Co. ecosystem. This hands-on role encompasses a diverse range of responsibilities, from designing cutting-edge technical solutions and integrating new technologies to proactively addressing technical debt and identifying and piloting emerging trends within the omnichannel landscape.

You will champion agile methodologies and DevOps principles to accelerate delivery and ensure continuous improvement.

If you're a passionate architect with a proven track record of fostering collaboration, influencing stakeholders at all levels, and driving technological excellence, we invite you to be a catalyst for change at Tiffany & Co.

Key Accountabilities

End to End Omnichannel Architecture

• Lead the definition and execution of a future-oriented strategy for our global omnichannel ecosystem, including China, acting as a trusted advisor to business and technology leaders to ensure alignment with evolving priorities while proactively challenging assumptions and guiding the modernization of our digital and IT landscape.

• Partner with business stakeholders from Client Experience, Retail Excellence, eCommerce and Digital to anticipate their evolving technology needs, recommending forward-thinking solutions.

• Define and maintain architectural standards, guidelines, and best practices in close collaboration with solution architects across global omnichannel teams and LVMH counterparts.

• Partner with solution architects to deliver robust technical application designs, including detailed diagrams, integration patterns, and comprehensive data documentation.

• Make informed decisions balancing state-of-the-art architectural ideals with practical budget and timeline constraints.

• Actively participate in cross-functional innovation workshops to identify and prototype new solutions.

Architecture Design Authority

• Lead the Architecture Design Authority for Omnichannel initiatives, establishing efficient governance processes to ensure architectural compliance throughout project lifecycles, from initiation to post-launch.

•  Assess and challenge, and propose solutions in-line with our business and IT strategies. 

• Ensure alignment with domain and technical experts 

• Communicate decisions to stakeholders 

• Focus on enabling rapid iteration and minimizing bureaucratic overhead.

Leadership and collaboration

• Mentor solution architects, fostering excellence in design, architecture, and development standards.

• Cultivate strong relationships with a network of internal and external IT specialists, application directors, solution architects, project managers, and external solution providers, offering leadership and technical direction while expanding our enterprise architecture capabilities.

• Collaborate with infrastructure, cybersecurity, integration, and data teams to establish cross-domain standards, ensuring seamless portability between tools and technologies.

• Partner with LVMH architecture teams and Centers of Excellence (COEs) to leverage and adapt best practices from the group and other brands to fit Tiffany & Co.'s unique requirements.

Enterprise architecture repository

• Actively contribute to the Enterprise Architecture Standards repository ensuring Standards are shared, understood and remain relevant.

• Oversee the upkeep of Tiffany’s Application Portfolio management tool, ensuring we capture guaranteeing application owners maintain complete and current information.

• Offer guidance and support to maximize the value of the enterprise architecture tool, proposing enhancements that benefit both business and IT stakeholders.

• Continuously evaluate and recommend emerging methodologies to optimize efficiency and effectiveness

Innovation and change management

• Build trust with business teams, proactively providing insightful technology advisories.

• Champion innovation across the IT organization, ch