Manager Digital Merchandising, Marketplace Category Management - (Hybrid - Seattle, WA)

Job Description

The Mgr, Marketplace - Category Management (MMCM) in Marketplace sits within digital and is responsible for achieving Nordstrom customer outcomes which are predominately focused on driving product sales within focused categories. The MMCM achieves these outcomes through strategically growing Marketplace sellers once launched on Nordstrom’s marketplace platform. The MMCM will use industry insights, internal & external inputs to drive category strategy that support company goals in driving customer growth and trips. 

We are looking for a someone who isn’t afraid to roll up their sleeves which includes defining & building new processes to utilize within the team and with merchandising counterparts and partner teams.  The right candidate will be comfortable working with large data sets, undefined processes, and problem solving.  The MMCM will work closely with Nordstrom Merchandising Group (NMG), Digital Merchandising, Ecommerce Merchandising, and the Marketplace team to support sellers and company goals.   

KEY RESPONSIBILITIES:

• Develop category marketplace assortment strategies in collaboration with the Marketplace team, Digital Merchandising, Ecommerce Merchandising, and NMG.
• Create assortment strategy for categories needed to achieve the plan for assigned categories
• Manage a portfolio of sellers within assigned categories, prioritizing effectively to maximize business results
• Work closely with category focused teams in NMG, Ecomm Merchandising and Digital to align marketplace priorities with company priorities
• Analyze data to inform digital opportunities that maximize product sales while increasing customer engagement for assigned categories
• Influence internally and externally to drive success for all parties engaged in Marketplace
• Partner directly with marketplace sellers to grow the business, maintain competitive selection and deliver a best-in-class customer experience
• Collaborate directly with Seller Acquisition and Onboarding to communicate strategies and inform sourcing priorities for assigned categories
• Create and implement team processes, reports, and data analysis that can successfully scale to all categories and other teams
• Partner with Operations team to ensure seller performance evaluation and support in seller discussions as it relates to operations

CORE COMPETENCIES:

Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.

Drives Vision: Provides clear explanations of the organization’s vision and purpose. Takes steps to advance the organization’s vision and ensures that own efforts align with the team's goals and priorities.

Strategic Mindset: Thinks ahead about how to enhance the performance of their team. Is aware of how own work connects to the broader organization's strategy.

Decision Quality: Fosters accountability by ensuring that people’s decisions comply with policies and standards. Demonstrates an ability to make tough decisions and advance initiatives that may be unpopular.

Builds Trust: Places the organization’s needs first, even when they conflict with self-interests. Demonstrates dependability and builds an organization with a reputation for living up to its commitments.

Has Courage:  Addresses tough organizational issues and disagreements diplomatically.  Conveys difficult messages or feedback in a direct manner that is supported with data and insights.  Can push back and say “no” when necessary. 

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration or equivalent work experience, required
• 6+ years professional experience in a large matrixed organization
• Proficiency with date-driven decision-making skills and technology systems required
• Proven competency in strategic leadership, organizational agility, cross-team collaboration, drive for results, and written and verbal communications
• Prior experience in retail merchandising strategy as a merchant, seller/brands, or digital merchandiser
• Understanding of e-commerce merchandising and digital inputs that can influence success online
• Comfortable with constant change, building and iterating processes regularly
• Managing priorities to effectively drive a business when everything is an opportunity
• Nice to have:  Experience with e-commerce, marketplace platforms and aggregators like Mirakl, ChannelAdvisosr, Shopify, Rithum

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, includ