ASL English Interpreter-Springfield

MassAbility, is seeking a mission-driven, highly organized individual to fill the role of Interpreter I for Deaf and Hard of Hearing. This position under the direction of the MassAbility, will provide American Sign Language interpretation to agency staff, clients/consumers, providers, employers and members of the public, interpreting spoken and written content into signed content, and signed content into spoken or written content. Interpretation will occur both on location in person and via remote platforms and includes production of materials such as VLOGs, as appropriate.  Interpreters may be assigned Statewide, to a specific region, office or individual and may be asked to team with other interpreters for cross-divisional or statewide provision of services. Interpreters may be required to schedule interpreter services on a local/regional/statewide level to ensure communication access.

Interpreters will be expected to perform their duties within MassAbility’s learning and participatory performance culture with an emphasis on high performance teams, individual performance/contribution/impact, and engaging in activities to promote and support agency activities. In addition, MassAbility is an agency committed to diversity, equity, inclusion, and racial equity, as well as innovation and transformation and change, and creating a culture of agility, excellence, and belonging. Interpreters with diverse backgrounds and individuals from underrepresented communities are encouraged to apply.

At MassAbility, we are driven by a fundamental belief that we are all different but connected – individuals who share a common purpose and who bring our own talents, ingenuity, and perspective to achieve our vision. That belief puts diversity, equity, and inclusion at the center of everything we do. We are keenly aware of the barriers that many of us face as we strive to live life on our own terms. That’s why, as a community, we are committed to always being part of the solution. This work is essential to who we are as an organization. Together, we are making a better state possible for everyone.  As a team member, you’ll join an agency that values a learning and participatory performance culture with an emphasis on high-performance teams, individual contribution/impact, and engagement in activities to promote and support programs, divisions, and the overall agency vision and mission. 

Full and part-time positions available.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·       Assess the communication access needs of the request and negotiate for optimum conditions to ensure effective services.

·       Use professional discretion regarding assignments to avoid conflict of interest, unconscious bias and ensure the interpreter has skills and knowledge for each situation.

·       Directly provide in-person and remote interpreting/transliteration services to agency staff, clients/consumers, providers, employers, and members of the public, as appropriate.

·       Provide effective interpretation/transliteration services, using languages most readily understood by those using these services.

·       Confer with fellow interpreters when working as a team, holding joint responsibility for the message. 

·       Be proficient with remote conferencing platforms commonly used by MassAbility and sister agencies, including Teams, Zoom, FaceTime and WebEx.

·       Actively engage in reflective practice with colle