Senior Director, Blue Cross and Blue Shield Strategic Account Services (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Senior Director of Blue Cross and Blue Shield Strategic Account Services is responsible for creating and delivering a strategic customer growth vision that drives long-term value for customers and transformational opportunities for the company. This role involves managing a group of account teams overseeing health plan payers with significant annual contract value (ACV). The Senior Director will lead by example, instilling a growth mindset and best practices across the business.

Key responsibilities include providing strategic thinking and thought leadership to inspire innovation and transformation, supporting teams in developing compelling value propositions, and offering competitive market insights. The role requires collaboration with various departments to drive sustainable growth and align with customers' business strategies on digital transformation.

Qualifications for this position include extensive experience in managing large Blue Cross and Blue Shield health payers, strong people leadership skills, a deep understanding of the healthcare landscape, and excellent communication and presentation abilities. The ideal candidate will have a proven track record in strategy implementation, financial acumen, and the ability to lead through change and ambiguity. This high-profile role offers the opportunity to drive strategy and vision, work with a collaborative and fun team, and contribute to the company's growth and success.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• This is a high-profile role that will be a protector of Availity’s revenue streams
• Be part of driving strategy and vision in order to drive success
• Lead a fun team that loves what they do and finds meaning in growing Availity, solving complex problems and has a ton of fun doing it
• Work for a leader that supports collaboration and empowers their team to get the job done

To be qualified for this position you:

• 10 years’ experience in managing large (1MM member) health payers.
• 3+ years in a people leadership role.
• Possess a deep understanding of the Blue Cross and Blue Shield landscape of health plans and inter-plan operations.
• BA or BS in any field plus relevant job-related experience, MBA preferred or equivalent business experience with demonstrated results.
• Have led strategy to implementation and have a proven ability to define a clear vision and roadmap that is challenging, but achievable and motivating to our clients and associates.
• Possess strong communication and excellent presentation skills.
• Understand financial acumen to drive profitable growth.
• Ability to build trust and approach problems from a curious, ready-to-learn perspective.
• Proven track record in strong change management with the ability to lead a team effectively through ambiguity.
• Work creatively and analytically in a time-limited, problem-solving environment.
• Demonstrate love for technology and keeping up with the rapid advances.
• Have a High Say / Do ratio.
• Believe in integrity and ethics.

You will set yourself apart with:

• Payer experience within the Blues Plans
• Healthcare Technology experience
• Proven track record in people leadership and development

You will be:

• Working with account teams to build compelling vi