Jobs and Careers

Community Residence Counselor

United StatesRemotepart_timeVerifiedPosted 19 Mar 2026

💰 $59,460/yr($44,800/yr – $59,460/yr)

About the role

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

3 East Residential

Job Summary

Summary Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor
(CRC ) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.

.Does this position require Patient Care?Ye
Essential Functions
-Provides direct patient care in accordance with current treatment plan, under the supervisor of the Nurse Manager, Clinical Coordinator and Charge Nurse.
-Provides and supervises community activities according to needs.
-This may include driving & transporting patients to and from activities in hospital vehicles.
-Remains awake and alert, at all times, while on the job.
-Assists patients in maintaining and keeping various appointments.
-Clear, concise, and timely documentation and shift notes.
-Establishes relationships with patients that are helpful and maintains professional boundaries.
-Participates in patient rounds, status checks, or teams per program guidelines.
-Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
-Works effectively to manage the therapeutic milieu.
-Provides patients with direction and supervision as needed.
-Follows established hospital & program policies, procedures, and protocols.
-Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
-Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
-Encourage patients in their activities of daily living.
-Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
-Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
-Attends and participates in rounds and case conferences when appropriate.
-Physical ability for participation in patient activities.
-Other duties as assigned.

Qualifications

Education
High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
One-year patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred

Knowledge, Skills and Abilities
- Driver's license (MA, CT, NH, NY, RI, VT) is required with the ability to satisfactorily meet and maintain hospital driving standards.
- Time Management,
- Excellent verbal and written communication skills.
- Ability to work as part of a team.
- Maintains a commitment to professional growth and competency.
- All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical and administrative purposes.
- Familiarity with Epic preferred.